Los Angeles Hilton, Los Angeles, Problem

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Rank

43rd

Out of 700

Los Angeles Hilton	Average Price: $160 Check Rates

Hotel Class:

6360 Canoga Avenue

Los Angeles, 91367 View map

3-Star Hotel Rank: 16 of 84
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , TripAdvisor (259)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Problem

Appears in 27 comments.

The following words were used in comments with Problem:
$ (3) charged (3) desk (2) food (2) guest (2) hotel (10) much (2) not (7) park (5) room (5) service (4) staff (2) telephone (2) towel (2) wrong (2)

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1. ) Oh yeah, the problem before, was with the Glendale.

"Tired. So tired. " Read full review on TripAdvisor 4/25/2012 Vote

2. (Priceline does not allow you to add children to the reservation, but that has only been a problem once before.

"Tired. So tired. " Read full review on TripAdvisor 4/25/2012 Vote

3. Here are the problems I had: the drapes in the room were not possible to close, hence there was too much light in the room for proper sleeping conditions.

"Some shortcomings relating to this hotel " Read full review on TripAdvisor 4/17/2012 Vote

4. But we will not be returning due to one small problem that was not dealt with satisfactorily.

"Almost great " Read full review on TripAdvisor 4/15/2012 Vote

5. If there is a hotel wide problem with one of your services just admit it and apologise.

"Almost great " Read full review on TripAdvisor 4/15/2012 Vote

6. ' The hotel created this problem by placing a second charge on my account on Saturday and refusing to do anything until Monday.

"Double charged for prepaid reservation " Read full review on TripAdvisor 4/10/2012 Vote

7. I have pleaded with guest services twice by telephone and once by e-mail to address this problem to no avail.

"Double charged for prepaid reservation " Read full review on TripAdvisor 4/10/2012 Vote

8. Later that day, during a layover I telephone Chai to be sure she had resolved the problem and did not charge my Visa a second time.

"Double charged for prepaid reservation " Read full review on TripAdvisor 4/10/2012 Vote

9. I again called guest services tonight to inquire as to why no one from corporate has addressed this situation and was told it may take another 72 hours for 'the hotel to decide how they want to handle to problem.

"Double charged for prepaid reservation " Read full review on TripAdvisor 4/10/2012 Vote

10. We had a problem with one of the TVs in the suite and within a matter of minutes they were there to repair and apologized that we even had a problem.

"I really like this hotel " Read full review on TripAdvisor 12/11/2011 Vote