Los Angeles Hilton, Los Angeles, Poor

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Rank

43rd

Out of 700

Los Angeles Hilton	Average Price: $160 Check Rates

Hotel Class:

6360 Canoga Avenue

Los Angeles, 91367 View map

3-Star Hotel Rank: 16 of 84
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , TripAdvisor (259)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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annoy (2) avoid (2) bad (17) barely (3) bed bugs (9) broken (4) bug (2) complain (6) complaint (5) confront (2) crappy (2) dated (3) difficult (6) dingy (2) dirty (4) disappoint (12) downside (4) errors (3) expensive (3) hard (8) hassle (3) horrible (3) inconvenient (6) incorrect (2) issue (16) lack (3) loud (9) lousy (3) mistake (2) negative (4) noise (15) noisy (3) outdated (3) overcharged (2) overpriced (3) poor (6) poorly (2) pricey (2) problem (22) resent (2) rude (12) shock (4) slow (3) smell (3) terrible (4) uncomfortable (2) unfortunate (3) worn (3) worst (6) wrong (5)

Poor	Appears in 7 comments.

The following words were used in comments with Poor:
attitude (2) customer (4) liked (3) not (2) room (4) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I don't like giving poor reviews, but when a few negatives add up, I will.

"Okay, but plenty of other hotels better! " Read full review on TripAdvisor 9/7/2011 Vote

2. But the wireless connection is so poor that we constantly had to reconnect and the speed is almost like a dialup.

"Crawling wireless internet speed " Read full review on TripAdvisor 9/6/2010 Vote

3. But the wireless connection is so poor that we constantly had to reconnect and the speed is almost like a dialup.

"Crawling wireless internet speed " Read full review on TripAdvisor 9/6/2010 Vote

4. General poor customer focusThe best part of the stay was that the valet attendants were great with the customers especially the evening shift on weekends.

"The valet attendants service was great even though for the price of the rooms ,it should be complimentary " Read full review on TripAdvisor 5/18/2010 Vote

5. Changed rooms 3 times on the same day-room lights were dysfunctionalHousekeeping attitude was very poor and not customer focusedFront desk were not good at answering phones within 15 rings or listening to customers needsNo complimentary water in room.

"The valet attendants service was great even though for the price of the rooms ,it should be complimentary " Read full review on TripAdvisor 5/18/2010 Vote

6. The room (Executive Level) was in poor condition.

"Awful " Read full review on TripAdvisor 7/9/2007 Vote

7. I just think that the staff people we were exposed to had a poor attitude, and seemed to be doing as little as possible to get through their shift.

"Poor customer service " Read full review on TripAdvisor 2/19/2006 Vote