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Rank
11th
Out of 168

Pier House Key West

Average Daily Rate: NA  
 
Hotel Class:
1 Duval Street
Key West, 33040 View map  
4-Star Hotel Rank: 4 of 16
Average review rating: 3.98
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (76) , TripAdvisor (169)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 11 comments. 
The following words were used in comments with Rude:
beach (5)   chair (3)   checkout (2)   construction (3)   hotel (2)   not (2)   staff (3)    
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1. The staff was very very rude, the whole stay (7days) the majority of the hotel patrons were over 60 plus and always giving us the stink eye even though there was no reason.
"Not what is was made out to be by images " Read full review on Expedia   1/20/2010 Vote      
2. During checkout though, we asked for 1 hour extra but the desk clerk was snobbish and rude.
"Great Location - Nice Rooms - Snobbish and Rude Desk Clerk " Read full review on Expedia   1/7/2010 Vote      
3. The remainder of the staff were cold and rude to many of our guests.
"Disappointment " Read full review on TripAdvisor   11/22/2008 Vote      
4. They were quite snooty and rude.
"check in was very poor " Read full review on TripAdvisor   3/23/2008 Vote      
5. Overall - Great beach (when construction is not going on), rude Day Staff, Insects, Small Rooms, No Elevator and a poor attempt at upgrading.
"Roaches, No Elevator, Arrogant Bellman " Read full review on TripAdvisor   10/6/2007 Vote      
6. Apparently that was a snub to the bellman as he was very rude to us the remainder of our stay.
"Roaches, No Elevator, Arrogant Bellman " Read full review on TripAdvisor   10/6/2007 Vote      
7. was rude, unfriendly and not pleasant at all.
"a bit of paradise " Read full review on TripAdvisor   6/15/2007 Vote      
8. The manager had said he would get back to me on Thursday after I had gone to him after the second beach chair man was so verbally rude, and he never did, and he was conveniently off Friday on checkout.
"Going Downhill " Read full review on TripAdvisor   10/9/2006 Vote      
9. It was so windy (high seas) this first week of October that we were stuck at the hotel beach listening to noisy construction, looking at construction men, and smelling balcony sealant the whole time we were there, and dealing with extremely rude and obnoxious, beach chair boys.
"Going Downhill " Read full review on TripAdvisor   10/9/2006 Vote      
10. And the employee in charge of the towels and chairs at the beach was very rude.
"I will not come back " Read full review on Expedia   7/5/2006 Vote      
   
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