Pier House Key West, Key West, Complaint

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Rank

11th

Out of 168

Pier House Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1 Duval Street

Key West, 33040 View map

4-Star Hotel Rank: 4 of 16
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (76) , TripAdvisor (169)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
bar (3) bathroom (2) complaints (16) responsive (2) room (2) shower (2)

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1. The only complaint was that our room didn't have a balcony.

"Impressed With Hotel " Read full review on Expedia 5/5/2010 Vote

2. No complaints here.

"The Best Place to Stay in Key West! " Read full review on TripAdvisor 4/19/2009 Vote

3. My only complaint was three low class hookers working the beachside bar.

"Key West Vacation " Read full review on Expedia 4/8/2009 Vote

4. Minor complaint because we loved our unit.

"Great Spot! " Read full review on TripAdvisor 2/19/2009 Vote

5. Had no complaints, except the shower door leaks all over the floor everytime you shower.

"Great Spot! " Read full review on TripAdvisor 2/19/2009 Vote

6. Other then our view, the only other complaints that we really had was on the morning before we were set to leave, the first alarm started to malfunction and this went on for hours waking us up several times.

"Great Location - Good Stay " Read full review on TripAdvisor 12/21/2008 Vote

7. That was really my only complaint with the whole stay.

"Nice place to stay " Read full review on TripAdvisor 12/9/2008 Vote

8. My greatest complaint is that I have contacted the Manager at the Resort via email and to date there has been no response; and, even worse, the Bride has not been able to reach anyone or have anyone return phone calls since the wedding.

"Disappointment " Read full review on TripAdvisor 11/22/2008 Vote

9. The only complaint is that internet access in the room has a $10 a day charge.

"Very Nice Key West " Read full review on TripAdvisor 7/23/2008 Vote

10. ONly complaint is watch the glass in the Patio Doors - its so clean you cant tell if its open or closed and you can easily walk straight into it .

"Holiday of a lifetime " Read full review on TripAdvisor 3/7/2008 Vote