Marquesa Hotel Key West, Key West, Complain

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OpinionWell
Rank

69th

Out of 168

Marquesa Hotel Key West	Average Daily Rate: NA Check Rates

Hotel Class:

600 Fleming Street

Key West, 33040 View map

4-Star Hotel Rank: 11 of 16
Average review rating: 4.48

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , TripAdvisor (93) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bad (1) broken (1) bugs (1) complain (5) complaints (3) condescending (2) cram (1) cramped (1) disappoint (2) disturbing (2) errors (1) expensive (2) filthy (1) issue (1) lack (2) lazy (1) loud (4) mad (2) mistake (1) negative (4) nightmare (1) noise (6) noisy (2) offensive (1) poor (4) pretentious (2) problem (10) reluctantly (1) rock (1) rude (1) shame (2) smell (1) snooty (1) sophisticated (1) tear (1) ugly (1) unfriendly (1) unhappy (1) unpleasant (1) unsure (1) weird (1) wrong (4)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
coffee (2) pool (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. 'Nothing to complain about ' which is what we said when we checked out- can`t always say that.

"A wonderful refuge for the upscale traveler " Read full review on TripAdvisor 5/13/2008 Vote

2. We were told by the night staff that two (2) other couples had complained and left.

"After 14 yeasrs as Repeat Customers WE WILL NOT RETURN " Read full review on YahooTravel 5/5/2008 Vote

3. Upon complaining about the constant noise, the cell phone usage by the pool and in public areas, the cigarette butts all over the pool deck, there was NO resolve.

"After 14 yeasrs as Repeat Customers WE WILL NOT RETURN " Read full review on YahooTravel 5/5/2008 Vote

4. When I complain to the Housekeeping Supervisor, she tells me she didn’t want to disturb us (??) and then I hear that management are unhappy that I even mentioned it.

"Pretty hotel but AWFUL service/attitude " Read full review on YahooTravel 5/3/2008 Vote

5. I read an earlier post that complained about this and I think it is totally unfounded.

"Fantastic Stay - Can`t Wait to Return " Read full review on TripAdvisor 2/25/2008 Vote

6. After complaining to the front desk that I had excursions everyday early, could I get coffee earlier or could I have a coffee maker in my room.

"Over Rated For Sure " Read full review on TripAdvisor 9/12/2006 Vote