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Rank
14th
Out of 213

Embassy Suites Jacksonville

Average Price: $110  
 
Hotel Class:
9300 Baymeadows Road
Jacksonville, 32256 View map  
3-Star Hotel Rank: 9 of 42
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (14) , Travelocity (8) , TripAdvisor (126) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 10 comments. 
The following words were used in comments with Complain:
apology (2)   bill (2)   clean (6)   desk (2)   management (2)   problem (2)   room (6)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. When I complained one evening that our room had not been cleaned, the front desk checked a list and then said yeah, it wasn't cleaned, sorry.
"Pretty Poor Example for Embassy Suites " Read full review on TripAdvisor   5/17/2012 Vote      
2. I don't know how anyone can complain about an omelet bar and free beer.
"Frequent Business Traveler " Read full review on TripAdvisor   4/20/2012 Vote      
3. I only had a couple of tiny setbacks from making this a perfect stay: the rug in the room was a bit on the dirty side (but can't really complain too much about that.
"Would Return " Read full review on TripAdvisor   11/26/2011 Vote      
4. Here is my MAJOR problem with this hotel, and it's obviously a recurring problem since someone just complained about the same issues in room 342 less than a month ago.
"Disappointing stay - cleaning service is terrible " Read full review on TripAdvisor   3/1/2011 Vote      
5. When, I complained, it took 2 days to respond and when they did, they called to apologize that my room wasn't clean and for me to call them explain what wasn't clean about it.
"Check your coffee maker at this place " Read full review on TripAdvisor   11/12/2009 Vote      
6. When I complained, they said they just got these coffee makers and they are still training their people to clean the water tank.
"Check your coffee maker at this place " Read full review on TripAdvisor   11/12/2009 Vote      
7. I complained to the manager and he apologize.
"Never judge a book by its cover . Read Before U Book ! " Read full review on TripAdvisor   3/24/2009 Vote      
8. There were kids running amuck till the wee hours of the morning and when I called to complain, the front desk manager, Bill, was less than accomodating.
"I can't believe this is a Hilton property " Read full review on TripAdvisor   2/4/2009 Vote      
9. When I complained, the movie that I had ordered in my room was removed from my Bill.
"Awesome Place to stay " Read full review on Expedia   5/7/2008 Vote      
10. no major complains stayed in executive suite nice clean room .
"nice hotel " Read full review on Travelocity   12/1/2007 Vote      
   
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