1. I was shocked to find the poor condition of the hotel: the toilet required multiple attempts to flush each time; the toilet seat was broken; the light fixtures were loose and one didn't work; one of the two elevators was broken when we arrived and still didn't work a full week later; the working elevator had broken and loose tiles on its floor and several graffiti marks on the walls; the carpets were dirty; some debris on the floor in the hallway was still there after a week.