Marriott Houston, Houston, Complaint

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Rank

42nd

Out of 718

Marriott Houston	Average Price: $251 Check Rates

Hotel Class:

1750 West Loop South

Houston, 77027 View map

3-Star Hotel Rank: 17 of 121
Average review rating: 3.56

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (21) , MyTravelGuide (268) , Travelocity (4) , TripAdvisor (94) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) freeway (2) hotel (3) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint I had is the hotel bar is way overpriced.

"Favorite hotel so far by the galleria " Read full review on TripAdvisor 1/6/2012 Vote

2. I considered doing business here again--but employees said the remodel is cosmetic only and nothing will be done to address the thin walls--that they hear complaints all the time about it and aren't sure why nothing is being done.

"Just OK - " Read full review on TripAdvisor 7/28/2010 Vote

3. One complaint we had this time was that there was a family reunion at the hotel and we just felt that they were loud and constantly milling around in the lobby.

Read full review on MyTravelGuide 7/30/2008 Vote

4. As for all the complaints with freeway traffic, ask for a room away from the freeway and it`s not an issue whatsoever.

"Great Stay " Read full review on TripAdvisor 11/13/2007 Vote

5. The moment we complaint we got a response and got a new room, apologies for the inconvinience and ear-plugs.

"Great staff, poor maintenance " Read full review on Expedia 10/10/2007 Vote

6. They put ear plugs in the room because of all the complaints.

"Too Close to the Highway " Read full review on Expedia 8/30/2006 Vote

7. My only complaint was the cost of the breakfast buffet at $15.

"Very comfortable " Read full review on Expedia 7/5/2006 Vote

8. However, the staff was extremely friendly and helpful and I have no complaints about their service.

Read full review on MyTravelGuide 5/30/2006 Vote

9. There are few times that I stay at a hotel and have no complaints.

Read full review on MyTravelGuide 7/27/2005 Vote