Sheraton Houston, Houston, Complain

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Rank

38th

Out of 718

Sheraton Houston	Average Price: $142 Check Rates

Hotel Class:

3000 North Loop West

Houston, 77092 View map

3-Star Hotel Rank: 14 of 121
Average review rating: 3.88

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (102) , Travelocity (10) , TripAdvisor (125) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (2) awful (2) bad (4) big deal (1) bit dated (1) broken (1) bugs (1) complain (4) complaint (2) damage (4) dated (1) difficult (3) dirty (4) disappoint (3) disturbing (1) downside (2) hard (8) hardly (2) hassle (1) hate (1) horrible (2) inconvenient (1) incorrect (1) issue (5) lack (2) loud (8) mistake (1) mold (3) nasty (1) negative (3) noise (11) noisy (4) poor (3) problem (10) rude (2) shock (1) slow (1) smell (7) smelly (1) smoker (2) sophisticated (1) unacceptable (1) uncomfortable (1) unfortunate (1) unhelpful (1) unpleasant (1) worn (2) worst (1) wrong (2) yucky (1)

Complain

Appears in 4 comments.

The following words were used in comments with Complain:
clean (2) not (3) room (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We complained the first evening, since the room hadn't been cleaned properly, leaving a dirty glass in the room and not replenishing the coffee.

"ok if you don't care too much about location and cleanliness " Read full review on TripAdvisor 11/17/2011 Vote

2. When I called guest services to complain I was told he would speak to the cleaning service.

"extremely loud " Read full review on TripAdvisor 7/22/2011 Vote

3. I did not complain because I was in Houston for work and I did not have the time and energy to complain about my room and fight with the management.

"Damp room " Read full review on TripAdvisor 8/15/2009 Vote

4. I've wrote a letter to the Sheraton complaining.

Read full review on MyTravelGuide 1/29/2005 Vote