Homewood Suites Houston, Houston, Complaint

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Rank

58th

Out of 718

Homewood Suites Houston	Average Price: $181 Check Rates

Hotel Class:

2950 Sage Road

Houston, 77056 View map

3-Star Hotel Rank: 28 of 121
Average review rating: 3.81

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (4) , Travelocity (2) , TripAdvisor (65)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (1) bad (2) big deal (1) broken (6) chipped (1) complain (1) complaint (2) cramped (3) damage (2) difficult (2) disappoint (2) downside (1) expensive (1) frustrated (1) hard (3) hate (1) inconvenient (1) issue (6) lacking (1) noise (4) problem (3) slow (4) smell (4) unfortunate (2)

Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
complaints (5) internet (2) not (2) park (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaints would be the parking charge and the unusual access to the parking garage.

"Friendly and helpful staff at a good location " Read full review on TripAdvisor 4/25/2012 Vote

2. Overall a good hotel at a great location but he front desk staff did not take any action on any of our complaints and did not seem to care as much although we stayed there for soo long that my daughter started calling that place her home.

"Great location but service issues, best part indoor pool and evening social hour. " Read full review on TripAdvisor 1/28/2012 Vote

3. My only complaint is the internet was so slow it was unusable.

"Great Service, Slow Internet " Read full review on TripAdvisor 10/31/2011 Vote

4. One complaint- free internet was wired only and the wire was short.

"Good location, but there are better hotels in the area " Read full review on TripAdvisor 4/12/2011 Vote

5. Another complaint is only one computer worked in the business center.

"New Hotel and near The Galleria......Friendly Staff, Delicious Evening Meal " Read full review on TripAdvisor 7/5/2006 Vote