Hilton Eugene, Eugene, Complain

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Rank

2nd

Out of 72

Hilton Eugene	Average Price: $193 Check Rates

Hotel Class:

66 East 6th Avenue

Eugene, 97401 View map

3-Star Hotel Rank: 1 of 13
Average review rating: 3.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (616) , TripAdvisor (130) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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apologetic (3) awful (4) bad (14) barely (2) big deal (2) bit dated (3) broken (4) complain (4) complaint (2) dated (9) difficult (3) dirty (7) disappoint (13) disturbing (3) enemy (2) expensive (11) gross (3) hard (6) hardly (6) horrible (5) inconvenient (2) issue (8) lack (2) loud (14) lukewarm (2) mistake (2) negative (6) noise (46) noisy (14) outdated (3) overpriced (4) poor (8) poorly (3) problem (18) ridiculous (3) rude (4) sad (2) shabby (4) shock (2) shortcomings (1) slow (6) smell (7) stale (2) terrible (3) tiny (10) unacceptable (2) uncomfortable (2) unfortunate (6) worst (2) wrong (2)

Complain

Appears in 12 comments.

The following words were used in comments with Complain:
charged (2) desk (3) extra (2) guest (2) hotel (4) not (3) price (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I can't complain about the service of this hotel but it needs remodeling.

"3rd visit to this hotel " Read full review on TripAdvisor 12/31/2011 Vote

2. Previous reviewers complained about this property but I think it's in line with the Hilton brand.

"Plesant one nighter " Read full review on TripAdvisor 9/17/2010 Vote

3. I got a discounted rate of $48 from PL so shouldn't complain.

"Plesant one nighter " Read full review on TripAdvisor 9/17/2010 Vote

4. Excellent hotel, nothing to complain about certainly for the price.

Read full review on MyTravelGuide 8/15/2009 Vote

5. The front desk staff had a laissez faire attitude about the noise when I complained about it.

"Not so great " Read full review on TripAdvisor 5/6/2009 Vote

6. I complained and she removed the extra per minute charges.

Read full review on MyTravelGuide 9/3/2006 Vote

7. I complained and she removed the extra per minute charges.

Read full review on MyTravelGuide 9/3/2006 Vote

8. We were not the only ones upset - there was a line of guests at the front desk complaining.

Read full review on MyTravelGuide 8/26/2006 Vote

9. We were not the only ones upset - there was a line of guests at the front desk complaining.

Read full review on MyTravelGuide 8/26/2006 Vote

10. I'm not complaining because I think it was a great hotel for the price we paid, but for safety issues I think the hotel should know.

Read full review on MyTravelGuide 7/10/2006 Vote