St. Regis, Detroit, Problem

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Rank

16th

Out of 93

St. Regis	Average Price: $89 Check Rates

Hotel Class:

3071 West Grand Boulevard

Detroit, 48202 View map

3-Star Hotel Rank: 7 of 11
Average review rating: 3.51

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) apologetic (2) avoid (5) awful (3) bad (29) bare (2) big deal (2) broken (7) bug (2) complain (7) complaint (3) depressing (2) dirty (10) disappoint (6) disgust (4) dispute (3) expensive (3) fear (2) filthy (3) frustrated (2) hard (6) hassle (2) hate (3) horrible (6) ignored (2) incorrect (2) irritate (2) issue (13) lack (6) loud (3) negative (7) noise (7) noisy (6) outdated (3) poor (7) problem (28) rough (3) rude (7) sad (2) shame (2) smell (5) smoker (2) stain (2) terrible (8) uncomfortable (7) unfortunate (3) unsafe (6) weird (2) worst (8) wrong (5)

Problem

Appears in 28 comments.

The following words were used in comments with Problem:
arrival (3) avoid (2) desk (4) elevator (2) floor (2) good (2) hotel (2) lighting (2) management (2) not (9) park (2) room (10) staff (4)

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1. The only problem was that the windows in second floor that not heading to the street are noisy because of air condition engines.

"Nice and clean hotel " Read full review on TripAdvisor 5/12/2012 Vote

2. However, we started having problems the moment we arrived.

"Extremely disappointed " Read full review on TripAdvisor 6/12/2011 Vote

3. We had ZERO problems checking in, getting to our room, and the staff took care of us for 4 days.

"Very Happy. I'd go back. " Read full review on TripAdvisor 6/1/2011 Vote

4. The front desk lady had an attitute problem and by the attention to detail in the elevator, I could tell this was a poor choice.

"DISAPPOINTING...do not stay here " Read full review on TripAdvisor 5/23/2011 Vote

5. The only problem we had here was when exiting the elevator we found ourselves in an underconstruction/abandoned? wing and had to enter through another fire door to get to our room which was a little weird.

"Basic, comfortable, needs a little attention to details. " Read full review on TripAdvisor 3/9/2011 Vote

6. A good leader could avoid alot of these problems.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

7. A good leader could avoid alot of these problems.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

8. Second - a maintenance problem- the entrance lights in none of my rooms worked ('a light bulb please') the locks in none of my two rooms worked (what security?).

"A Jewel in the Rough " Read full review on TripAdvisor 1/13/2011 Vote

9. What's bad: The hotel has a management problem.

"A Jewel in the Rough " Read full review on TripAdvisor 1/13/2011 Vote

10. When we arrived again in the evening, the problems had not been resolved and we discovered a few more: mainly, no pillowcases on our pillows and no door on our side of the adjoining room.

"Beware: Terrible rooms, terrible service, and unsafe...don't stay here! " Read full review on TripAdvisor 9/8/2010 Vote