St. Regis, Detroit, Ignored

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OpinionWell
Rank

16th

Out of 93

St. Regis	Average Price: $89 Check Rates

Hotel Class:

3071 West Grand Boulevard

Detroit, 48202 View map

3-Star Hotel Rank: 7 of 11
Average review rating: 3.51

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (2) apologetic (2) avoid (5) awful (3) bad (29) bare (2) big deal (2) broken (7) bug (2) complain (7) complaint (3) depressing (2) dirty (10) disappoint (6) disgust (4) dispute (3) expensive (3) fear (2) filthy (3) frustrated (2) hard (6) hassle (2) hate (3) horrible (6) ignored (2) incorrect (2) irritate (2) issue (13) lack (6) loud (3) negative (7) noise (7) noisy (6) outdated (3) poor (7) problem (28) rough (3) rude (7) sad (2) shame (2) smell (5) smoker (2) stain (2) terrible (8) uncomfortable (7) unfortunate (3) unsafe (6) weird (2) worst (8) wrong (5)

Ignored

Appears in 5 comments.

The following words were used in comments with Ignored:
desk (3) ignore (5) room (2)

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1. while we were waiting the valet people went up to the front desk to get their checks, they smelled like marijuana and were just talking to the front desk about random things while front desk carried on their conversation and ignored their guests.

"Severely dissapointed " Read full review on Expedia 9/15/2010 Vote

2. They say they're sorry and completely ignore me.

"Worst hotel of my life " Read full review on TripAdvisor 1/4/2010 Vote

3. They just want to ignore the entire incident as if it were nothing.

"DON'T COUNT ON THEM FOR GOOD CUSTOMER SERVICE OR A Shuttle! " Read full review on TripAdvisor 11/5/2008 Vote

4. The staff was friendly, gave you eye contact and did not ignore you by staying on the phne when you approached.

"You've got to experience this ! " Read full review on YahooTravel 3/15/2008 Vote

5. Instead of offering us a different room or sending someone up to fix it, the management practically ignored our complaint and we ended up having to stay in the room.

"scary place to stay " Read full review on TripAdvisor 7/19/2007 Vote