Residence Inn Denver, Denver, Complaint

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Rank

35th

Out of 289

Residence Inn Denver	Average Price: $202 Check Rates

Hotel Class:

2777 Zuni Street

Denver, 80211 View map

3-Star Hotel Rank: 17 of 57
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (9) , Travelocity (1) , TripAdvisor (102) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoyance (2) avoid (4) bad (7) bit dated (2) chipped (2) complain (1) complaint (5) crappy (1) dangerous (1) difficult (1) dirty (6) disappoint (8) disturbing (2) downfall (1) downside (4) dump (1) expensive (6) filthy (3) hassle (2) horrible (2) inconvenient (2) issue (6) loud (2) negative (4) noise (12) noisy (4) odor (1) outrageous (1) overcharged (1) peeling (1) poor (2) poorly (2) pretty small (2) problem (10) rock (1) rude (2) scary (1) smell (4) stained (2) stale (1) terrible (3) tiny (1) too small (1) ugly (1) uncomfortable (2) unfortunate (1) worn (1) worst (1) would have liked (2) wrong (1)

Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (8) management (2) not (2) room (4) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our only complaint, was that the carpet in our penthouse was dirty and stained in several places.

"The Penthouse Suite is Worth the Price! " Read full review on TripAdvisor 4/16/2012 Vote

2. I would guess they were getting complaints.

"Nice stay, but horribly dirty carpets " Read full review on TripAdvisor 4/12/2012 Vote

3. Only complaint is you can hear lots from other rooms and the hall.

"Very Spacious Room/Great Breakfast Buffet " Read full review on TripAdvisor 12/17/2011 Vote

4. I also have a minor complaint with the room.

"Still Recommended " Read full review on TripAdvisor 8/12/2010 Vote

5. The only complaint would be the sofa bed was not very comfortable and the breakfast area is too small for the large groups of people that were there.

"Will definitely go back " Read full review on Expedia 8/25/2009 Vote

6. My only complaint was the room wasn't cleaned one day and I had to keep asking for more towels(4 of us in room and only would stock 3 towels).

"Great hotel, convenient location " Read full review on Expedia 7/14/2009 Vote

7. No complaints really.

"Clean, Close to downtown and easy parking " Read full review on TripAdvisor 5/26/2009 Vote

8. We discussed our complaints with one of the front desk managers who told us management will not provide enough help to care for the facility and isn`t interested in handling the many compliants similar to ours although they receive letters from guests.

"Bad no housekeeping " Read full review on TripAdvisor 7/31/2008 Vote