Grand Hyatt Denver, Denver, Issue

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Rank

9th

Out of 289

Grand Hyatt Denver	Average Price: $264 Check Rates

Hotel Class:

1750 Welton Street

Denver, 80202 View map

4-Star Hotel Rank: 5 of 16
Average review rating: 4.28

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (54) , MyTravelGuide (1041) , Travelocity (14) , TripAdvisor (317) , YahooTravel (35)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) annoy (8) bad (23) bed bugs (4) big deal (2) broken (2) bug (3) complain (11) complaint (12) confront (2) damage (2) dated (13) difficult (3) disappoint (24) downside (4) errors (3) expensive (23) gross (3) hard (8) inconvenient (8) incorrect (3) irritate (3) issue (18) lack (8) loud (3) mediocre (3) mess (3) nasty (2) negative (10) noise (17) noisy (7) overpriced (5) poor (7) pretty small (2) pricey (10) problem (29) ridiculous (4) rock (2) shock (3) smell (5) smoker (2) stain (3) terrible (4) tiny (2) unacceptable (3) uncomfortable (2) unfortunate (8) weird (2) worn (11) wrong (8)

Issue

Appears in 36 comments.

The following words were used in comments with Issue:
cares (2) desk (3) great (3) guest (4) hotel (14) park (6) peeling (2) phone (4) pleasant (2) rating (2) room (5) rough (2) small (4) staff (7) train (2) transportation (2) trip (2) upgraded (2) valet (5) view (2)

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1. To make a long story short, Laszlo was extremely gratuitous and solve my check issue with great diplomacy.

"Incredible Service! " Read full review on TripAdvisor 5/11/2012 Vote

2. The hotel itself was ok, I had some issues getting packages that had been sent to the hotel for the event and the signage wasn't clear enough for several of the attendees.

"Beautiful views from the business tower " Read full review on TripAdvisor 3/28/2012 Vote

3. issues with noisy guests was addressed immediately.

"From check in till the time we left, they get customer service " Read full review on TripAdvisor 3/5/2012 Vote

4. The issue that turned me off the most had to do with the phone.

"I expected more from Hyatt " Read full review on TripAdvisor 10/7/2011 Vote

5. Certainly quieter, but slamming doors were still an issue (some hotels have now figured this out).

"Poor night's sleep ;-( " Read full review on TripAdvisor 7/19/2011 Vote

6. From the slower check in to some issues with service on the concierge floor and even the valet ($28/day.

"Great Location - Clean Rooms - Less Services Than Avg. Hyatt " Read full review on TripAdvisor 4/20/2011 Vote

7. The staff is on top of this issue.

Read full review 2/19/2011 Vote

8. most of the reps staying were/are medically trained and there were no reports of any issues whatsoever.

Read full review 10/11/2010 Vote

9. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure that each guest enjoys a safe, clean and comfortable environment in our hotels.

Read full review 10/1/2010 Vote

10. If a guest reports that he or she may have had an issue in our guest room, we take swift action.

Read full review 10/1/2010 Vote