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Rank
27th
Out of 202

Holiday Inn Columbus

Average Daily Rate: NA  
 
Hotel Class:
175 East Town Street
Columbus, 43215 View map  
3-Star Hotel Rank: 13 of 59
Average review rating: 2.98
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (133) , TripAdvisor (70) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 13 comments. 
The following words were used in comments with Rude:
breakfast (2)   buffet (2)   hotel (2)   housekeeping (2)   management (2)   poor (2)   service (4)   shuttle (2)   staff (4)   unhelpful (2)    
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1. After they were rude to me on the phone.
"I would not stay here again. " Read full review on TripAdvisor   11/5/2011 Vote      
2. Followed by 4 family members being woken up at 9am (check-out wasn't til 11am) the morning after the reception by rude housekeepers, wanting to know when they were leaving because the housekeepers needed to clean the room.
"Surprisingly horrible experience...all in less than 24 hours! " Read full review on TripAdvisor   10/15/2011 Vote      
3. Understaffed, poor quality, and rude servers.
"Surprisingly horrible experience...all in less than 24 hours! " Read full review on TripAdvisor   10/15/2011 Vote      
4. This was followed by horribly slow service the next morning at breakfast, compounded by an extremely rude server (when questioned as to why breakfast was taking over 30 minutes to get to the table - she actually scolded my sister and said she should have gotten the buffet.
"Surprisingly horrible experience...all in less than 24 hours! " Read full review on TripAdvisor   10/15/2011 Vote      
5. Then, the hotel failed to schedule our daughter's wedding for the shuttle service (one saving grace was the shuttle driver), and rudely blamed our daughter instead of taking responsiblity for their oversight.
"Surprisingly horrible experience...all in less than 24 hours! " Read full review on TripAdvisor   10/15/2011 Vote      
6. they snatched back the reservation and told very rudely they could not stay there.
"Poor Customer Service - Unfriendly- Stranded in Ohio " Read full review on TripAdvisor   7/26/2011 Vote      
7. Our first night we tried the restaurant in the hotel and were rudely brushed off by the server and decided to venture out instead.
"It's not the best Holiday Inn expereince. " Read full review on TripAdvisor   7/3/2011 Vote      
8. rude staff, poor service, food on buffet was old.
"Dated but clean and helpful staff " Read full review on TripAdvisor   5/22/2011 Vote      
9. Service from the front desk staff can best be described as rude, dismissive, confused and misinformed.
"Rude and third rate " Read full review on YahooTravel   7/26/2008 Vote      
10. In general, we found the staff to be rude, lazy, and poorly informed.
"Rude and third rate " Read full review on YahooTravel   7/26/2008 Vote      
   
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