Crowne Plaza Columbus Downtown, Columbus, Issue

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Rank

6th

Out of 202

Crowne Plaza Columbus Downtown	Average Price: $178 Check Rates

Hotel Class:

33 East Nationwide Boulevard

Columbus, 43215 View map

3-Star Hotel Rank: 1 of 59
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (13) , MyTravelGuide (3) , TripAdvisor (135) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 12 comments.

The following words were used in comments with Issue:
guest (2) hotel (4) inn (2) not (4) room (4) service (2) toilets (2)

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1. Now if the convention is 2 days why would anyone reserve just 1 day? I ended up finding 1 room left at the Holiday Inn, the others were sent to the Red Roof Inn (we all spoke of our issue outside of the hotel).

"Worst hotel i have ever dealt with " Read full review on TripAdvisor 10/24/2011 Vote

2. Choosing a higher floor would fix several of the issues.

"Not very quiet and it needs some work... " Read full review on TripAdvisor 8/4/2011 Vote

3. Based on their response to this situation, it would not surprise that they would have other unresolved issues such as bed bugs.

Read full review 8/3/2011 Vote

4. I had an issue with my room and they had a service person in my room within 15 minutes.

"One of the best hotels I have ever stayed in. " Read full review on TripAdvisor 4/26/2011 Vote

5. I know this is an issue that greatly concerns our guests, and our entire team is committed to doing whatever we can to ensure our guests do not encounter issues at our hotel.

Read full review 9/23/2010 Vote

6. I went all the way back down stairs to inform management of these issues.

"New furniture doesn't make up for poor service! " Read full review on TripAdvisor 5/9/2010 Vote

7. I still rate the hotel highly because of the absolutely wonderful customer service I received (minus plumbing issues).

"Fabulous service! " Read full review on TripAdvisor 4/15/2010 Vote

8. I had issues with my tub stopper as well; the stopper was fixed but the toilet continued to run.

"Fabulous service! " Read full review on TripAdvisor 4/15/2010 Vote

9. The only issue I had with the hotel is that my toilet continued to run throughout the night.

"Fabulous service! " Read full review on TripAdvisor 4/15/2010 Vote

10. One issue was not getting a wake up call when we requested one.

"LOVED LOVED LOVED HOTEL! " Read full review on TripAdvisor 9/10/2009 Vote