Westin Cincinnati, Cincinnati, Complaint

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Rank

3rd

Out of 150

Westin Cincinnati	Average Price: $313 Check Rates

Hotel Class:

21 East 5th Street

Cincinnati, 45202 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.71

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (7) , TripAdvisor (269)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (11) hotel (5) offers (2) room (4) service (2) staff (2)

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1. The only complaint we had is that it is nearly impossible to get anyone to answer the Service Express line.

"Family Visit " Read full review on TripAdvisor 4/11/2012 Vote

2. My only complaint was that the wifi service in the rooms was below average, which is tough for the business traveler.

"Stay when in Cinci " Read full review on TripAdvisor 2/26/2012 Vote

3. After the length of time it took for the meal to come in the first place, we didn't call the complaint in.

"The Good, The Bad and The Absolutely Ugly " Read full review on TripAdvisor 1/5/2012 Vote

4. My real complaint against this hotel is that it is easily one of the most boring hotels I have ever visited.

"Typical (ie good) Westin rooms and beds...zero character " Read full review on TripAdvisor 7/20/2011 Vote

5. I sent my complaints to our travel people who forwarded them on to the manager.

"The best and worst part - the location " Read full review on TripAdvisor 7/10/2010 Vote

6. I have no major complaints about this hotel - staff was efficient, room clean, bed comfortable - it's really 'just fine.

"Busy Hotel - Showing its age " Read full review on TripAdvisor 12/14/2009 Vote

7. No complaints at all with this stay and will stay here again in June when I am back.

"SPG Platinum Member Review " Read full review on TripAdvisor 3/2/2009 Vote

8. Our only complaint was that all the little amenities were extra.

"Bring your wallet for the "extras" " Read full review on TripAdvisor 9/24/2007 Vote

9. I only have two complaints - the hotel does not offer free internet (why do only the lower-end hotels offer this, by the way?) and I found the rooms to be extremely noisy.

"Pretty Good " Read full review on TripAdvisor 8/7/2006 Vote

10. My only complaint is that our shower would fill up with water to our ankles due to poor drainage and I thought the bathroon could have been a little bigger since I was staying in a huge room on the preferred floor.

"Westin is Ok " Read full review on TripAdvisor 12/2/2005 Vote