Embassy Suites Charlotte, Charlotte, Rude

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Rank

20th

Out of 269

Embassy Suites Charlotte	Average Price: $130 Check Rates

Hotel Class:

4800 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 12 of 67
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (5) annoyance (2) avoid (1) awful (2) bad (19) barely (3) big deal (3) broken (7) chipped (8) complain (5) complaint (11) cope (2) dated (5) dirty (12) disappoint (8) disturbing (2) downside (2) dump (2) expensive (9) hard (6) horrible (4) inadequate (2) inconvenient (2) issue (16) lack (3) loud (8) mediocre (3) mildew (6) mold (5) negative (13) nightmare (2) noise (29) noisy (3) odor (3) outdated (3) poor (4) pretty small (1) pricey (3) problem (24) ridiculous (1) rude (6) slow (9) smell (17) terrible (4) unclean (1) unfortunate (2) unpleasant (3) weird (3) worn (3) worst (5)

Rude	Appears in 7 comments.

The following words were used in comments with Rude:
desk (3) not (2) problem (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Also, the Desk Clerk was rude to us regarding our complaints.

"Trying to sleep in a Nightclub " Read full review on TripAdvisor 4/24/2012 Vote

2. The manager Denis and her deputy at the front desk were rude like they were doing a favor listening to my problem.

"Noisy as "Hell" " Read full review on TripAdvisor 7/20/2011 Vote

3. the staff has been extremely unacommodating and almost close to being rude.

"Noisy as "Hell" " Read full review on TripAdvisor 7/20/2011 Vote

4. When we arrived in Charlotte, I called the hotel and was rudely informed that I did not qualify for the rate and they did not have a room for me.

"Please Boycott this hotel " Read full review on TripAdvisor 2/10/2010 Vote

5. There weren't problems with cleanliness even during a Nascar race weekend, but the front desk staff were rude on the phone & in person and during a 3-night stay the room was cleaned once.

"Be Careful! " Read full review on TripAdvisor 10/21/2009 Vote

6. Housekeeping rude.

"Could've been better " Read full review on YahooTravel 8/19/2009 Vote

7. She continued being rude and argumentative, finally moving us to a non-smoking floor as we had requested, never apologizing for the inconvenience or poor attitude.

"Poor customer service " Read full review on TripAdvisor 3/19/2007 Vote