Embassy Suites Charlotte, Charlotte, Lack

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Rank

20th

Out of 269

Embassy Suites Charlotte	Average Price: $130 Check Rates

Hotel Class:

4800 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 12 of 67
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (5) annoyance (2) avoid (1) awful (2) bad (19) barely (3) big deal (3) broken (7) chipped (8) complain (5) complaint (11) cope (2) dated (5) dirty (12) disappoint (8) disturbing (2) downside (2) dump (2) expensive (9) hard (6) horrible (4) inadequate (2) inconvenient (2) issue (16) lack (3) loud (8) mediocre (3) mildew (6) mold (5) negative (13) nightmare (2) noise (29) noisy (3) odor (3) outdated (3) poor (4) pretty small (1) pricey (3) problem (24) ridiculous (1) rude (6) slow (9) smell (17) terrible (4) unclean (1) unfortunate (2) unpleasant (3) weird (3) worn (3) worst (5)

Lack	Appears in 6 comments.

The following words were used in comments with Lack:
breakfast (2) hotel (3) lacking (6) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff here were exceptional - especially the 3 ladies making the hot breakfast - very kind and pleasant, something that is often lacking at other hotels.

"Fantastic service and amazing free breakfast " Read full review on TripAdvisor 3/13/2012 Vote

2. lack of included wifi was more than made up by the Manager's Reception and Complimentary breakfast~.

"Loved the Complimentary Manager's Reception and Cooked to Order Breakfast! " Read full review on TripAdvisor 11/4/2009 Vote

3. My only complaint about the hotel is its lack of free wireless internet.

"Loved the Complimentary Manager's Reception and Cooked to Order Breakfast! " Read full review on TripAdvisor 11/4/2009 Vote

4. The only negative is the lack of television channels.

"Loves it " Read full review on YahooTravel 12/17/2007 Vote

5. The Embassy suites lobby is impressive, the pool is great, and the cooked to order breakfast is satisfying; however, the hotel truely lacks in the customer service department.

"Poor customer service " Read full review on TripAdvisor 3/19/2007 Vote

6. Front desk service lacking at times but the shuttle drivers more than made up for that.

"Felt like a rain forest " Read full review on Expedia 1/20/2005 Vote