Embassy Suites Charlotte, Charlotte, Complaint

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Rank

20th

Out of 269

Embassy Suites Charlotte	Average Price: $130 Check Rates

Hotel Class:

4800 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 12 of 67
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) annoyance (2) avoid (1) awful (2) bad (19) barely (3) big deal (3) broken (7) chipped (8) complain (5) complaint (11) cope (2) dated (5) dirty (12) disappoint (8) disturbing (2) downside (2) dump (2) expensive (9) hard (6) horrible (4) inadequate (2) inconvenient (2) issue (16) lack (3) loud (8) mediocre (3) mildew (6) mold (5) negative (13) nightmare (2) noise (29) noisy (3) odor (3) outdated (3) poor (4) pretty small (1) pricey (3) problem (24) ridiculous (1) rude (6) slow (9) smell (17) terrible (4) unclean (1) unfortunate (2) unpleasant (3) weird (3) worn (3) worst (5)

Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
bed (3) clean (2) complaints (19) desk (2) dirty (2) internet (2) noise (2) not (2) personable (2) pretty (2) room (4) shower (2) staff (2)

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1. Only real complaint was by the time I got through paying for steak and salad(everything is a la carte), sprite and left tip I was in at 36 dollars.

"Old but ok " Read full review on TripAdvisor 5/7/2012 Vote

2. Also, the Desk Clerk was rude to us regarding our complaints.

"Trying to sleep in a Nightclub " Read full review on TripAdvisor 4/24/2012 Vote

3. No complaints about the room itself.

"Room was nice but the hotel is LOUD!! " Read full review on TripAdvisor 3/19/2012 Vote

4. I guess if I had one complaint it would be aboput the charge for internet.

"Nice Hotel Great stay " Read full review on TripAdvisor 10/26/2011 Vote

5. The only other room-related complaint I have is that housekeeping does not provide plastic cups for use in the bathroom, just nice-looking GLASS old-fashioned style cocktail glasses.

"I May Be The Motel Type " Read full review on TripAdvisor 9/14/2011 Vote

6. Pros - Terrific facility, every staff member is very friendly and helpful (but we made no complaints).

"Nicely Remodled - Wonderful " Read full review on TripAdvisor 10/19/2010 Vote

7. We did have a few minor complaints 1.

"Great Beautiful Hotel " Read full review on TripAdvisor 4/6/2010 Vote

8. My only complaint about the hotel is its lack of free wireless internet.

"Loved the Complimentary Manager's Reception and Cooked to Order Breakfast! " Read full review on TripAdvisor 11/4/2009 Vote

9. I'd read complaints about noise coming from the atrium and requested a room away from the noise.

"Plenty of bang for the buck! " Read full review on TripAdvisor 10/25/2009 Vote

10. A mild complaint was the narrowness of the shower - I'm a pretty small person, but I had difficulty getting washed without banging the grab-bar or the shower door.

"Plenty of bang for the buck! " Read full review on TripAdvisor 10/25/2009 Vote