Marriott Charlotte, Charlotte, Problem

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Rank

38th

Out of 269

Marriott Charlotte	Average Price: $146 Check Rates

Hotel Class:

5700 Westpark Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 23 of 67
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (350) , Travelocity (4) , TripAdvisor (125) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) avoid (2) awful (2) bad (11) bare (1) bed bugs (4) broken (4) complain (7) complaint (8) cramped (1) dated (1) difficult (1) dirty (4) disappoint (5) disgust (1) downfall (1) dusty (1) fear (2) gross (2) hard (3) issue (13) lack (6) loud (12) nasty (2) negative (3) noise (27) noisy (6) odor (2) overpriced (1) poor (1) problem (26) reluctantly (1) rock (1) rude (1) scald (1) shock (1) shortcomings (2) slow (2) smell (12) stain (2) terrible (2) unacceptable (1) unfortunate (2) unfriendly (1) unhelpful (1) unimpress (1) weird (1) worn (2) worst (2) would have liked (1)

Problem

Appears in 35 comments.

The following words were used in comments with Problem:
area (3) bed (4) change (2) comfortable (2) desk (2) hotel (7) ice (4) jacuzzi (2) liked (2) management (2) never (2) night (2) not (6) park (2) pool (2) room (8) sound (2) staff (2) upgraded (2) useful (2)

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1. I had one minor issue when I first checked in, but was able to move rooms with no other problems.

"Great staff...great property for it's age " Read full review on TripAdvisor 1/14/2012 Vote

2. The first stay was absolutely perfect and I know if we were able to get a chance to talk to the management that they would have remedied the problems.

"Our 2nd Stay not as good as Our First " Read full review on TripAdvisor 8/22/2011 Vote

3. However the room had some problems and it was a very busy weekend and the management could not be reached.

"Our 2nd Stay not as good as Our First " Read full review on TripAdvisor 8/22/2011 Vote

4. I recently had the pleasure of staying at the Charlotte Marriott Executive Park due to plane mechanical problems and flights being delayed.

"Pleasant luxury after a hard day of travel " Read full review on TripAdvisor 8/9/2011 Vote

5. but usually does not pose any noise problems.

"Mid aged marriott with some updates " Read full review on TripAdvisor 4/4/2011 Vote

6. There was a problem with the door and immediately someone was sent to repair.

"I had a wonderful stay. " Read full review on TripAdvisor 3/20/2011 Vote

7. When I arrived the front desk was very sympathetic to my problem and assured me if there was anything they could do to help me they would.

"My trips saving grace " Read full review on TripAdvisor 2/28/2011 Vote

8. The next day I changed rooms only to find that the new room's AC had the same problem.

"Does not live up to the Marriott brand. " Read full review on TripAdvisor 12/27/2010 Vote

9. There were a lot of functions going on but parking was never a problem.

"Great hotel for the price and location " Read full review on TripAdvisor 5/27/2010 Vote

10. If you are not satisfied, or if you have a problem, they want to know and they will make it right.

"My favorite hotel!! " Read full review on TripAdvisor 5/17/2010 Vote