Marriott Charlotte, Charlotte, Complain

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Rank

38th

Out of 269

Marriott Charlotte	Average Price: $146 Check Rates

Hotel Class:

5700 Westpark Drive

Charlotte, 28217 View map

3-Star Hotel Rank: 23 of 67
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (350) , Travelocity (4) , TripAdvisor (125) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (2) avoid (2) awful (2) bad (11) bare (1) bed bugs (4) broken (4) complain (7) complaint (8) cramped (1) dated (1) difficult (1) dirty (4) disappoint (5) disgust (1) downfall (1) dusty (1) fear (2) gross (2) hard (3) issue (13) lack (6) loud (12) nasty (2) negative (3) noise (27) noisy (6) odor (2) overpriced (1) poor (1) problem (26) reluctantly (1) rock (1) rude (1) scald (1) shock (1) shortcomings (2) slow (2) smell (12) stain (2) terrible (2) unacceptable (1) unfortunate (2) unfriendly (1) unhelpful (1) unimpress (1) weird (1) worn (2) worst (2) would have liked (1)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
$ (3) not (2) personable (2) rating (2) rave (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We called the front desk to complain.

"The worst I have ever encountered in 23 years as a Marriott Reward Member " Read full review on TripAdvisor 3/1/2012 Vote

2. We paid $40 to stay here by bidding on Priceline so there is little to no room to complain, but still, the place was a little run down to be a Marriott property.

"Needs updating, but worth what we paid " Read full review on TripAdvisor 6/22/2011 Vote

3. Though polite, the person claimed that nobody had complained about it before me.

"Does not live up to the Marriott brand. " Read full review on TripAdvisor 12/27/2010 Vote

4. I called the staff at 5 AM to complain.

"Does not live up to the Marriott brand. " Read full review on TripAdvisor 12/27/2010 Vote

5. Since we had breakfast included in our room rate ($10 more than the room only rate), I won't complain too much, but if I had to pay the $16 +/- a person, I would have been really upset.

"Disappointed! Obviously, we didn't stay in the same "hotel" as the other reviewers. " Read full review on TripAdvisor 11/24/2009 Vote

6. But regardless for the price, I'm not complaining.

"Great hotel, very close to the airport " Read full review on TripAdvisor 10/9/2009 Vote

7. I was dead tired, so I did not complain.

"OK Hotel...Room Smelled Bad " Read full review on TripAdvisor 1/21/2009 Vote

8. Nothing to complain about but nothing to rave about.

Read full review on MyTravelGuide 5/12/2005 Vote

9. Nothing to complain about but nothing to rave about.

Read full review on MyTravelGuide 5/12/2005 Vote