Copley House, Boston, Complaint

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OpinionWell
Rank

70th

Out of 197

Copley House	Average Price: $143 Check Rates

Hotel Class:

239 West Newton Street

Boston, 02116 View map

2-Star Hotel Rank: 10 of 24
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (3) , TripAdvisor (122) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
complaints (8) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. no complaints though.

"Great location " Read full review on TripAdvisor 7/21/2010 Vote

2. Some people might get really bothered by these kinds of things, but we realize that when we are travelling, things are bound to happen and for 120 dollars a night, we had absolutely no complaints.

"Excellent Back Bay Location " Read full review on TripAdvisor 5/23/2009 Vote

3. complaints were dealt with promptly such as: room change to one similar to photo; lumpy springless mattress thrown out and replaced with a new one.

"Extended Family Gathering " Read full review on TripAdvisor 12/6/2008 Vote

4. While dealing with the office people I watched several other customers come in with complaints; whether they were satisfactorily taken care of, who knows, but the fact is, there were too many complaints going on all at the same time.

"pass this one up folks " Read full review on TripAdvisor 11/2/2008 Vote

5. The pics made it look bigger but no complaints on the size.

"Very good " Read full review on TripAdvisor 9/15/2008 Vote

6. The hallway was also slightly dingy, and one minor complaint was that the blinds didn`t reach all the way to the bottom of the window sill, as the room had windows that were quite tall.

"Perfect for a weekend trip " Read full review on TripAdvisor 5/24/2008 Vote

7. Two days and three complaints later, someone finally fixed it.

"absolutely sucked! " Read full review on TripAdvisor 4/21/2008 Vote