Copley House, Boston, Complain

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OpinionWell
Rank

70th

Out of 197

Copley House	Average Price: $143 Check Rates

Hotel Class:

239 West Newton Street

Boston, 02116 View map

2-Star Hotel Rank: 10 of 24
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (3) , TripAdvisor (122) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 7 comments.

The following words were used in comments with Complain:
room (3) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we complained, we were taken to another building and shown a room with visible mouse traps.

"Big Bugs, terrible, the website photos lie. " Read full review on TripAdvisor 12/18/2010 Vote

2. After complaining about the room, we got another room on St Stephen Street--about 15 minute walk from their 239 Newton Street.

"STAY AWAY. FAR AWAY. " Read full review on TripAdvisor 10/14/2010 Vote

3. As for those complaining about flights of stairs - welcome to boston.

"Was scared ... but wasn't too bad! " Read full review on TripAdvisor 5/25/2010 Vote

4. The Manager did take the parking fee I paid for a garage a few blocks off the tab after I complained.

"You Get What You Pay For " Read full review on TripAdvisor 8/21/2009 Vote

5. I called to complain and was told they'd have someone look into whether the heat was broken.

"What a Dump!!! " Read full review on TripAdvisor 11/26/2008 Vote

6. I have NOTHING, absolute NOTHING to complain about the hotel or about my stay.

"Feeling at home! " Read full review on TripAdvisor 12/14/2007 Vote

7. I complained after 2 nights and was moved to a better apartment at 215 W.

"Decent hotel for the price " Read full review on TripAdvisor 5/28/2007 Vote