Holiday Inn Boston, Boston, Apologetic

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Rank

52nd

Out of 197

Holiday Inn Boston	Average Price: $168 Check Rates

Hotel Class:

69 Boston Street

Boston, 02125 View map

3-Star Hotel Rank: 15 of 37
Average review rating: 3.94

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (12) , MyTravelGuide (134) , Travelocity (16) , TripAdvisor (229) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Apologetic

Appears in 3 comments.

The following words were used in comments with Apologetic:

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1. The only redeeming factors were the maid service and Gina (the day manager), who was very sweet and apologetic.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote

2. What was it doing for 2 hours? Gina is very apologetic and says that as compensation we can rent movies for free.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote

3. The driver is very apologetic, explaining that he doesn`t know 'what their problem is' and tells us about how they previously shared shuttles with this particular Holiday Inn, which was located very close to the Courtyard, but after a lot of turmoil, they parted ways.

"Worst Customer Service EVER " Read full review on TripAdvisor 8/22/2007 Vote