2. My wife and I with a friend of hers was booked into the hotel and took the elevator up to the suite but as we opened the door, a heavy smell of cigarette smoke greeted us and my wife who suffers from asthma, was not even able to enter the room; we therefore left our luggage in the room and went back down to the Reception Desk, where we explained that we wanted a 'No Smoking' suite but the suite we were given was unsuitable due to the heavy smell of smoke.