Palms Place Hotel Spa, Las Vegas, Wrong

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Palms Place Hotel Spa

OpinionWell
Rank

51st

Out of 481

Palms Place Hotel Spa	Average Price: $247 Check Rates

Hotel Class:

4381 West Flamingo Road

Las Vegas, 89104 View map

4-Star Hotel Rank: 19 of 28
Average review rating: 4.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , Travelocity (5) , TripAdvisor (321) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (15) awful (9) bad (52) big deal (6) broken (13) complain (25) complaint (13) crap (7) damage (5) difficult (6) dirty (21) disappoint (37) disgust (5) disturbing (10) downfall (5) downside (5) dusty (8) expensive (19) filthy (8) hard (18) hardly (6) hassle (4) horrible (17) issue (42) lack (7) loud (17) mess (4) mistake (7) negative (21) noise (21) overpriced (4) poor (10) poorly (4) problem (52) ridiculous (7) rock (7) rude (10) sad (9) shame (5) shock (6) slow (11) smell (28) sophisticated (5) tear (7) terrible (15) unfortunate (11) weird (6) worn (7) worst (10) wrong (9)

Wrong

Appears in 9 comments.

The following words were used in comments with Wrong:
charged (3) not (3) return (2) staff (2) thought (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. I thought that was a little weird and the lobby is so dark and quiet I actually thought we had walked into the wrong place.

"BEAUTIFUL rooms but resort has a "dark" feeling " Read full review on TripAdvisor 3/26/2012 Vote

2. They do have shuttle service, but I think it only runs once a day (I could be wrong).

"Awesome place, except for the gym fee. " Read full review on TripAdvisor 2/24/2012 Vote

3. WRONG.

"For the trouble that I went thru I will not stay here again!!! " Read full review on TripAdvisor 12/19/2011 Vote

4. Even after grabbing the attention of a receptionist and showing them that I had pre-paid my stay they still did not do anything to help me find out what went wrong.

"Treated Like a Peon from check-in to check-out and then after " Read full review on TripAdvisor 8/12/2011 Vote

5. I've never been so embarrassed and when we asked what we were doing wrong all the staff could say is that there's a 4 person max in each room.

"Dirty, dusty, but worse of all terrible customer service " Read full review on TripAdvisor 1/6/2011 Vote

6. Last year I had an incident which they, I feel wrongs me, and did not apologize.

"Palms Resorts The Most Disrespectful To Solo Women Travellers Ever!! " Read full review on TripAdvisor 4/4/2010 Vote

7. The overall vibe was that they are doing you a favor by letting stay here and you cannot ask for stuff to be fixed or wrongful charges returned.

"Dirty rooms and horrible service... " Read full review on TripAdvisor 1/10/2010 Vote

8. After calling the accounting department, I was informed that the computer systems were down all this week and that they will not be able to return the wrongful charges for another week.

"Dirty rooms and horrible service... " Read full review on TripAdvisor 1/10/2010 Vote

9. - wrongful charges, mismanaged accounting and rude staff.

"Dirty rooms and horrible service... " Read full review on TripAdvisor 1/10/2010 Vote