Doubletree Guest Suites Austin, Austin, Issue

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Rank

38th

Out of 287

Doubletree Guest Suites Austin	Average Price: $211 Check Rates

Hotel Class:

303 West 15th Street

Austin, 78701-1692 View map

3-Star Hotel Rank: 16 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 17 comments.

The following words were used in comments with Issue:
hotel (3) park (6) room (3)

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1. I have traveled regularly for work for years and I understand there are always hiccups but one thing I find completely unacceptable is for a hotel to disregard safety issues.

"Poor choice for the price " Read full review on TripAdvisor 5/9/2012 Vote

2. I gave multiple chances for them to acknowledge my issues (in person and in multiple emails) and I laid a pathway for them to create a customer service recovery.

"Some of the worst service every, followed by some of the best " Read full review on TripAdvisor 3/23/2012 Vote

3. Also, both locks on the balcony door (6th floor) were broken which was a bit of an issue as we have a 3 year old.

"Good and bad " Read full review on TripAdvisor 6/13/2011 Vote

4. Parking is tight but even with super-size SUV I had no issues.

"Great Hotel " Read full review on TripAdvisor 11/28/2010 Vote

5. We had 4 guys staying in the room and had no issues.

"Good Hotel " Read full review on TripAdvisor 9/29/2010 Vote

6. Parking was an issue.

Read full review on MyTravelGuide 9/21/2009 Vote

7. The toilet in my room had an issue and was noisy.

Read full review on MyTravelGuide 4/15/2009 Vote

8. That being said, this hotel has some issues with sloppiness.

"Tolerable " Read full review on TripAdvisor 1/30/2009 Vote

9. The only slight issue was the parking.

Read full review on MyTravelGuide 7/19/2008 Vote

10. There we no issues at all.

"Very Nice Night At The Double Tree " Read full review on TripAdvisor 5/20/2008 Vote