Lakeway Resort and Spa, Austin, Rude

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Rank

17th

Out of 287

Lakeway Resort and Spa	Average Price: $239 Check Rates

Hotel Class:

101 Lakeway Drive

Austin, 78734 View map

3-Star Hotel Rank: 4 of 77
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (28) , Travelocity (2) , TripAdvisor (184)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) a bit small (2) avoid (3) awful (9) bad (21) big deal (2) broken (2) complain (6) complaint (6) dated (4) difficult (4) dirty (9) disappoint (15) downside (3) expensive (4) hard (8) horrible (3) issue (8) lack (4) loud (9) mediocre (3) mess (3) mildew (3) mold (4) noise (4) noisy (3) odor (4) outdated (3) overbook (2) overpriced (8) poor (6) poorly (2) pricey (5) problem (14) rock (2) rough (3) rude (10) sad (3) sadly (3) shock (4) sick (2) slow (5) smell (14) terrible (7) too small (3) unacceptable (2) uncomfortable (4) unfortunate (3) worst (3) wrong (6)

Rude	Appears in 15 comments.

The following words were used in comments with Rude:
bar (3) desk (3) extremely (3) helpful (3) lighting (2) management (2) not (3) pool (3) room (2) service (3) staff (4) unhelpful (2)

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1. When we checked in the young man at the front desk was bored, uninterested and border line rude.

"Not much more than a very average hotel. " Read full review on TripAdvisor 10/17/2009 Vote

2. I went back to the front desk and the lady there was completely rude to me said I could voice my complaint to the manager the next moring at 7:30am.

"Half the people are super helpful, half are rude and basically useless. " Read full review on TripAdvisor 10/14/2009 Vote

3. Then, after being rudely asked to leave the bar we went back to our "honeymoon suite", which turned out to be only just a semi-nice room, the TV.

"LAKEWAY RUINED MY WEDDING NIGHT!!!! " Read full review on TripAdvisor 6/5/2009 Vote

4. We each retired to our separate rooms around 12:30, amazed that we had spent so much money to be treated to so rudely with such horrible food and service.