Lakeway Resort and Spa, Austin, Poor

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Rank

17th

Out of 287

Lakeway Resort and Spa	Average Price: $239 Check Rates

Hotel Class:

101 Lakeway Drive

Austin, 78734 View map

3-Star Hotel Rank: 4 of 77
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (28) , Travelocity (2) , TripAdvisor (184)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 10 comments.

The following words were used in comments with Poor:
bar (2) drink (2) floor (2) hotel (2) room (3) service (6) view (2) wedding (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. BLT and burger were gross - fries listed as 'house fries' were poor frozen quality.

"February: Average - not luxury. Food awful! " Read full review on TripAdvisor 2/12/2012 Vote

2. Our room at the hotel was suppose to be on the sixth floor with a great view of lake Travis but the air condition had went out so we got stuck on the second floor with a poor view.

"Disappointing honeymoon " Read full review on TripAdvisor 7/1/2011 Vote

3. After our wedding some of my wedding party went to the hotel bar for drinks, every drink was horrible and the service was very poor.

"Disappointing honeymoon " Read full review on TripAdvisor 7/1/2011 Vote

4. We were however apprehensive due to a number of poor reviews on TripAdvisor.

"An nice hotel in a gorgeous setting " Read full review on TripAdvisor 3/9/2011 Vote

5. We also felt that it was poorly managed: poor pool service, room not ready by check-in time, valet act like you're a burden, etc.

"overrated, not what the website or other reviews sell " Read full review on TripAdvisor 8/19/2009 Vote

6. Room comfort is mediocre, with poor water pressure in the shower and uncomfortable pillows.

"More conference center than resort " Read full review on Expedia 9/3/2008 Vote

7. poor managerial response to service complaints.

Read full review on MyTravelGuide 5/24/2008 Vote

8. Very poor service mentality.

Read full review on MyTravelGuide 5/24/2008 Vote

9. Service was poor.

Read full review on MyTravelGuide 3/4/2007 Vote

10. Employees are friendly and trying hard, except in the bar/restaurant where service can be poor.

"updated - and it shows " Read full review on TripAdvisor 10/2/2003 Vote