Omni Austin, Austin, Rude - Hotel Features

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Rank

2nd

Out of 287

Omni Austin	Average Price: $158 Check Rates

Hotel Class:

4140 Governors Row

Austin, 78744 View map

3-Star Hotel Rank: 1 of 77
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (2) annoy (6) avoid (3) awful (2) bad (18) badly (2) broken (3) complain (6) complaint (5) crap (2) dated (4) difficult (5) dirty (8) disappoint (14) downside (4) expensive (10) filthy (2) hard (7) hardly (2) horrible (2) issue (19) lack (3) loud (6) negative (6) noise (33) noisy (5) odor (2) outdated (4) peeling (2) poor (3) pricey (4) problem (25) ridiculous (2) rude (2) sadly (2) shabby (3) slow (2) smell (13) stain (5) tear (3) terrible (8) tiny (3) unbearable (1) uncomfortable (7) unfortunate (3) weird (4) worn (4) worst (3) would have liked (2) wrong (4)

Rude	Appears in 13 comments.

The following words were used in comments with Rude:
clerk (4) desk (4) management (3) night (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we originally checked in, the staff was extremely rude and snide.

"Where to start... " Read full review on TripAdvisor 4/11/2012 Vote

2. The front desk and manager were very rude.

"The worst Customer Service...Do not stay here.... " Read full review on Expedia 8/5/2009 Vote

3. Night manager was very rude.

Read full review on MyTravelGuide 7/12/2008 Vote

4. Night manager was very rude.

Read full review on MyTravelGuide 7/9/2008 Vote

5. We arrived late and the desk clerk was rude and totally lacking in personality.

Read full review on MyTravelGuide 4/13/2007 Vote

6. It was an inconvenience and the clerk was rude about it but overall the stay was great.

Read full review on MyTravelGuide 8/22/2006 Vote

7. Went down to the lobby in wet clothes and the desk clerk was rude and said well you were supposed to check out this morning and then check in again .

Read full review on MyTravelGuide 8/22/2006 Vote

8. I did not appreciate their rude attitudes and I left.

Read full review on MyTravelGuide 5/16/2006 Vote

9. Check-in clerk was rude.

Read full review on MyTravelGuide 4/23/2006 Vote

10. Even had the room been acceptable, the rudeness of the front desk staff is enough to place this permanently on my 'NEVER AGAIN' list.

"Rude, Crude and Socially Inept " Read full review on TripAdvisor 2/13/2006 Vote