Omni Austin, Austin, Poor - Hotel Features

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Rank

2nd

Out of 287

Omni Austin	Average Price: $158 Check Rates

Hotel Class:

4140 Governors Row

Austin, 78744 View map

3-Star Hotel Rank: 1 of 77
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit pricey (2) annoy (6) avoid (3) awful (2) bad (18) badly (2) broken (3) complain (6) complaint (5) crap (2) dated (4) difficult (5) dirty (8) disappoint (14) downside (4) expensive (10) filthy (2) hard (7) hardly (2) horrible (2) issue (19) lack (3) loud (6) negative (6) noise (33) noisy (5) odor (2) outdated (4) peeling (2) poor (3) pricey (4) problem (25) ridiculous (2) rude (2) sadly (2) shabby (3) slow (2) smell (13) stain (5) tear (3) terrible (8) tiny (3) unbearable (1) uncomfortable (7) unfortunate (3) weird (4) worn (4) worst (3) would have liked (2) wrong (4)

Poor	Appears in 16 comments.

The following words were used in comments with Poor:
area (3) food (2) lighting (3) not (2) old (2) pressure (2) quality (4) room (3) service (3) shower (2) slow (2) smelly (2) staff (2) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If they give poor service they don't deserve any gratuity.

"Mediocre customer service " Read full review on TripAdvisor 4/20/2012 Vote

2. when we went to talk to them about the poor quality of the couch bed and how it wasn't what the previous clerk had described, we were told that 'it was not [their] fault that we didn't negotiate a different room.

"A truly horrible experience that tarnishes the Omni name for me " Read full review on TripAdvisor 9/6/2011 Vote

3. If i would have known your security was so poor i would have never stayed there.

"Garbage " Read full review on TripAdvisor 4/13/2010 Vote

4. poor fire emergency response by staff.

Read full review on MyTravelGuide 2/26/2009 Vote

5. Old TVs, smelly common areas, poor lighting throughout.

Read full review on MyTravelGuide 9/12/2008 Vote

6. Old TVs, smelly common areas, poor lighting throughout.

Read full review on MyTravelGuide 9/10/2008 Vote

7. No hot water in the shower and very poor water pressure.

Read full review on MyTravelGuide 6/2/2008 Vote

8. Restaurant service very slow and food quality poor.

Read full review on MyTravelGuide 3/24/2008 Vote

9. Restaurant service is slow and quality of food poor.

Read full review on MyTravelGuide 3/24/2008 Vote

10. poor TV selection.

Read full review on MyTravelGuide 12/12/2007 Vote