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Rank
2nd
Out of 287

Omni Austin

Average Price: $158  
 
Hotel Class:
4140 Governors Row
Austin, 78744 View map  
3-Star Hotel Rank: 1 of 77
Average review rating: 3.97
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (71) , MyTravelGuide (653) , Travelocity (15) , TripAdvisor (188) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Issue
Appears in 25 comments. 
The following words were used in comments with Issue:
area (2)   bathroom (3)   deal (2)   guest (2)   hot (2)   hotel (10)   lighting (2)   location (3)   maintenance (3)   night (2)   noise (2)   not (4)   problem (2)   room (6)   service (2)   staff (4)   traffic (2)   water (3)    
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1. The issue I have with the hotel is the staff.
"Struggling for Relevance " Read full review on TripAdvisor   4/29/2012 Vote      
2. My only issue was one that is, again, typical of expensive hotels.
"Definitely A Nice Hotel " Read full review on TripAdvisor   1/26/2012 Vote      
3. Therefore, they should be proactive enough to get out ahead of issues like that and take notice that there are 4 names listed per room.
"A truly horrible experience that tarnishes the Omni name for me " Read full review on TripAdvisor   9/6/2011 Vote      
4. Therefore if you have issues when you stay here, if you mention them, they will probably help you the best they can.
"Nice pool and lobby, disliked the a-la carte pricing of everything " Read full review on TripAdvisor   7/29/2011 Vote      
5. I will say this, when I received an email survey regarding the quality of the stay here, I did mention these issues that bothered me and the hotel responded almost right away by saying they were going to replace the carpeting, reimburse me for my drinks, and apologized.
"Nice pool and lobby, disliked the a-la carte pricing of everything " Read full review on TripAdvisor   7/29/2011 Vote      
6. I should have requested another room right then and there, but after dealing with check-in issues, and seeing how crowded the hotel was, I opted to deal with it instead.
"Nice pool and lobby, disliked the a-la carte pricing of everything " Read full review on TripAdvisor   7/29/2011 Vote      
7. We have now almost solved a billing issue.
"Used condom hang from the ceiling...green skittle on carpet 4 days... " Read full review on TripAdvisor   7/28/2011 Vote      
8. Same issue at night when I went to charge my phone - I actually had to move a piece of furniture to unplu a lamp to free an outlet.
"Mostly comfortable stay, but outdated for business travel " Read full review on TripAdvisor   6/22/2011 Vote      
9. My other chief issue was the lack of outlets to plug things in.
"Mostly comfortable stay, but outdated for business travel " Read full review on TripAdvisor   6/22/2011 Vote      
10. The hotel staff was excellent and although I did not report these issues initially while at the hotel, it is difficult to explain that a hotel requires this level work to the staff who are not responsible for renovations.
"Omni South Park misses the mark, a blemish to the Omni brand " Read full review on TripAdvisor   10/13/2010 Vote      
   
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