1. I told him I wanted either my room to be cleaned or a similar room to be moved to and he replied, 'well she just did it, so what more can I do?'Bottom line, they did give us a similar room after an hour delay in which we were late to our business meeting and the next morning I got more attitude from his wife who denied being manager (or anything else) although she spent every day ordering people around and training people at the front desk.