3. From waiting several minutes to check in while the receptionist answered the phone in preference to dealing with actual clients, on the walk to our room there was a tray of food left outside a room that was still there 24 hours later, the horrendous and continuous noise from the 10 lane (concrete) highway that runs along the length of the hotel, the background music that tries to contend with the highway noise, the lack of wi-fi access, the building is more like a multi-story car park with dark dead end corridors and this was the only hotel out of 7 we stayed at during our road trip that charged for parking.