Doubletree Guest Suites Anaheim, Anaheim, Wrong

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Rank

13th

Out of 158

Doubletree Guest Suites Anaheim	Average Price: $162 Check Rates

Hotel Class:

2085 South Harbor Boulevard

Anaheim, 92802 View map

5-Star Hotel Rank: 2 of 19
Average review rating: 4.47

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (14) , Travelocity (23) , TripAdvisor (521)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (5) annoy (7) avoid (8) awful (6) bad (34) big deal (8) broken (4) chipped (45) complain (17) complaint (27) cram (4) cramped (6) dated (4) difficult (9) dirty (12) disappoint (25) disturbing (6) downside (17) expensive (21) hard (17) hardly (5) hassle (12) horrible (7) inconvenient (5) issue (27) lack (3) lazy (3) loud (8) mistake (4) mold (3) negative (17) nightmare (3) noise (36) noisy (6) poor (9) pricey (7) problem (45) rock (3) rude (9) sick (7) slow (15) smell (5) tear (4) terrible (8) uncomfortable (3) unfortunate (6) worn (7) worst (9) would have liked (4) wrong (13)

Wrong

Appears in 16 comments.

The following words were used in comments with Wrong:
arrival (2) charged (2) desk (4) floor (2) food (5) hotel (3) informative (2) not (5) order (4) room (5) well (2)

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1. When my food arrived it was completely wrong and once again the person who delivered my food did not know how to answer my questions about if I charged it to my room and what not.

"Nice hotel, bad customer service experience " Read full review on TripAdvisor 11/28/2011 Vote

2. On the wrong side of the building.

"Great value for location " Read full review on TripAdvisor 10/5/2011 Vote

3. I didn't find anything wrong with our floor and in fact, want to commend all the families who shared the hotel floor with us for their courtesy, well-mannered, well-behaved loved ones who made our stay comfortable and pleasant.

"great stay " Read full review on TripAdvisor 6/17/2011 Vote

4. He also gave us a map for Downtown Disney that either isn't accurate or he drew the wrong 'arrows' to show the route for parking, as we ended up traveling all over to get there.

"looks like some slipping in customer service! " Read full review on TripAdvisor 3/23/2011 Vote

5. The bad? The guys at the front desk often give wrong or inaccurate information.

"looks like some slipping in customer service! " Read full review on TripAdvisor 3/23/2011 Vote

6. They fixed whatever was wrong and we were able to order the movie.

"Bad customer service " Read full review on TripAdvisor 3/18/2011 Vote

7. After unsuccessfully trying several times to order Tangled I called the front desk to find out what was wrong.

"Bad customer service " Read full review on TripAdvisor 3/18/2011 Vote

8. Also, there was a woman at the front desk who gave me the wrong information about what to do to get an ART shuttle to Disneyland.

"Very comfortable, service needs improvement " Read full review on TripAdvisor 2/4/2011 Vote

9. You can't go wrong staying here:).

"Great stay in Anaheim " Read full review on TripAdvisor 1/24/2011 Vote

10. I thought surely we were given the wrong room for the price we paid.

"Great Value, Rooms Top Notch " Read full review on TripAdvisor 3/5/2010 Vote