Best Western San Francisco, San Francisco, Complain

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Rank

75th

Out of 493

Best Western San Francisco	Average Price: $158 Check Rates

Hotel Class:

121 Seventh Street

San Francisco, 94103 View map

3-Star Hotel Rank: 34 of 110
Average review rating: 3.41

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (50) , Travelocity (9) , TripAdvisor (191) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) bad (29) bed bugs (5) big deal (4) bugs (2) complain (12) complaint (5) dangerous (6) dirty (6) disappoint (3) disturbing (4) downside (7) errors (2) expensive (8) fear (3) gross (2) hard (6) horrible (4) issue (15) lack (7) loud (8) mistake (4) negative (4) noise (36) noisy (20) overcharged (3) overpriced (3) pee (2) peeling (2) poor (5) poorly (2) pricey (5) problem (37) ridiculous (4) rough (6) rude (8) sad (2) scary (4) sick (2) slow (3) smell (11) terrible (8) unacceptable (2) uncomfortable (6) unfortunate (4) unhelpful (2) unpleasant (2) unsafe (6) weird (2) worst (11)

Complain

Appears in 16 comments.

The following words were used in comments with Complain:
clerk (2) desk (5) guest (3) hotel (2) lobby (2) management (2) never (2) noise (3) resturant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Many people complained about the location of this hotel.

"A Pleasant Surprise! " Read full review on TripAdvisor 4/3/2012 Vote

2. The desk clerk got 3 calls from guests complaining about the noise as I sat there.

"Do NOT plan on sleeping " Read full review on TripAdvisor 12/31/2011 Vote

3. Two women guests came into the lobby while I sat there and complained about the noise.

"Do NOT plan on sleeping " Read full review on TripAdvisor 12/31/2011 Vote

4. Until I complained, I sat there and watched many groups go through the lobby and go upstairs without any oversight by the desk clerk.

"Do NOT plan on sleeping " Read full review on TripAdvisor 12/31/2011 Vote

5. Many people complain about the area.

"Very cool hotel in a good location " Read full review on TripAdvisor 8/26/2011 Vote

6. We complained via letters to management and international executives who did absolutely nothing.

"Bed Bug City " Read full review on TripAdvisor 8/22/2010 Vote

7. When I complained they said they could store my food in the hotels resturants frig and I could use their microwave at anytime in their resturant.

"Angels vs. Giants " Read full review on Expedia 7/2/2009 Vote

8. Called once to complain to the front desk and they said they would send someone up.

"Never staying here again " Read full review on TripAdvisor 3/19/2009 Vote

9. When I complained about the poor treatment, the manager insisted that I wasn't being treated poorly.

"Caution! Do not book! " Read full review on TripAdvisor 2/9/2009 Vote

10. While we were there we overheard at least 7 other customers complaining about the same thing.

"This Motel is awful " Read full review on TripAdvisor 1/21/2009 Vote