Hilton San Francisco, San Francisco, Problem

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Hilton San Francisco

OpinionWell
Rank

148th

Out of 493

Hilton San Francisco	Average Price: $187 Check Rates

Hotel Class:

2620 Jones Street

San Francisco, 94133 View map

3-Star Hotel Rank: 69 of 110
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (532) , Travelocity (14) , Expedia (27) , TripAdvisor (161)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (1) avoid (4) bad (11) bit dated (5) broken (2) complain (4) complaint (6) dated (9) difficult (2) disappoint (15) disturbing (3) downside (2) dull (2) expensive (25) frustrated (2) hard (3) horrible (4) inconvenient (2) issue (10) loud (14) mediocre (2) negative (2) noise (40) noisy (18) overpriced (5) poor (5) poorly (1) pretentious (1) pricey (4) problem (13) ridiculous (1) rock (2) rude (6) scary (1) shabby (4) shame (2) slow (9) smell (7) smoker (2) stained (1) tacky (2) terrible (5) tiny (3) unclean (1) uncomfortable (1) unfortunate (3) unhelpful (1) worn (7) worst (2) wrong (5)

Problem

Appears in 16 comments.

The following words were used in comments with Problem:
correct (2) desk (2) floor (3) helpful (4) hotel (3) noise (7) not (7) park (2) room (7) staff (5) street (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The manager tried various means of correcting the situation, but the problem was with ATT.

"Outstanding Service & Location " Read full review on TripAdvisor 1/21/2012 Vote

2. The only problem we had was that the internet was not working correctly during our stay.

"Outstanding Service & Location " Read full review on TripAdvisor 1/21/2012 Vote

3. We had a room facing the road, and slept with the windows open, and did not find the street noise to be a problem, as other guests reviewed.

"Noisy from floor to floor " Read full review on TripAdvisor 9/15/2011 Vote

4. Staff welcomes you very warm, that's not the problem.

"Average Hilton " Read full review on TripAdvisor 7/23/2011 Vote

5. Only other little complaint which was as much Pepsi's problem is over half the vending machines wouldn't accept dollars (with a vending price of $ 2 that's a lot of change to have for a family of four).

"Not the level of service as most larger Hilton's but great for location and what it is " Read full review on TripAdvisor 3/26/2011 Vote

6. Hotel staff were efficient and helpful at all times, only major problem during our stay was trying to get our room key to operate within the lift (front desk took a few hours to sort this out for us so we had to use the stairs).

"Hotel Rated For It's Prime Location " Read full review on TripAdvisor 10/15/2010 Vote

7. We mentioned it to the front desk as we were leaving one morning, and when we returned that afternoon, the problem had been fixed and the maintenance staff had left a chocolate hammer on our sink, wrapped in cellophane with a 'sorry for the inconvenience' tag attached.

"Good Service and Great Location " Read full review on TripAdvisor 7/1/2010 Vote

8. We had been concerned about the noise problems mentioned by others on Trip Advisor so emailed the hotel before our stay and they assured us that they would take care of our concerns by allocating a room where this would not be a problem.

"Great staff, comfortable room and good location " Read full review on TripAdvisor 6/8/2010 Vote

9. If you have a problem with re-booking due to volcanic ash or ANY issue during your stay, have a word with Mr.

"EXCELLENT,COMFORTABLE, WELL-RUN HOTEL " Read full review on TripAdvisor 5/17/2010 Vote

10. Our room was on the second floor, but I imagine the third floor rooms would have the same noise problem.

"Location is a good news/bad news situation " Read full review on TripAdvisor 12/13/2009 Vote