Grosvenor Suites, San Francisco, Horrible

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Rank

72nd

Out of 493

Grosvenor Suites	Average Price: $145 Check Rates

Hotel Class:

899 Pine Street

San Francisco, 94108 View map

3-Star Hotel Rank: 32 of 110
Average review rating: 4.13

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (10) , Travelocity (7) , TripAdvisor (351) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (4) annoy (2) avoid (2) bad (9) barely (2) bit dated (9) broke (2) broken (4) chipped (3) complain (9) complaint (6) damage (2) dated (22) difficult (5) dirty (4) disappoint (11) downside (8) expensive (27) hard (8) hardly (3) horrible (2) inconvenient (2) issue (17) lack (3) loud (2) negative (7) noise (9) noisy (6) outdated (6) overpriced (5) poor (6) poorly (2) pricey (3) problem (19) rock (2) rough (3) rude (2) scary (3) shabby (3) slow (6) smell (5) tear (5) terrible (6) tiny (19) too small (3) uncomfortable (5) unfortunate (2) worn (14) worst (2) wrong (5)

Horrible

Appears in 5 comments.

The following words were used in comments with Horrible:
hotel (4) management (2) problem (2) smell (2)

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1. Two complaints: 1)the complimentary breakfast is horrible --- the food is old and the selection grim and 2)the front desk person (Devin) came off as haughty and disdainful.

"Average hotel in a great location " Read full review on TripAdvisor 8/2/2011 Vote

2. The smell in the corridors was not good, mainly from cooking odours I think, however our corner suite got the sun more or less all day and this warmed up the vinyl coating on the curtain linings and gave off a horrible toxic plastic smell that made me feel ill.

"Space and great views but wouldnt stay again " Read full review on TripAdvisor 11/16/2008 Vote

3. However, I feel the hotel management did a horrible job handling the problem.

"Poor management " Read full review on YahooTravel 11/3/2007 Vote

4. However, I feel the hotel management did a horrible job handling the problem.

"Poor problem solving, dishonesty by management " Read full review on TripAdvisor 11/3/2007 Vote

5. We came to this hotel after a horrible experience at a nearby hotel.

"Very nice - but only 1 room (ie not a proper suite) " Read full review on TripAdvisor 10/16/2005 Vote