The Ritz-Carlton, Charlotte, Charlotte, Issue

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Rank

3rd

Out of 269

The Ritz-Carlton, Charlotte	Average Price: $434 Check Rates

Hotel Class:

201 East Trade Street

Charlotte, 28202 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.67

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (114)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) avoid (3) bad (9) big deal (1) complain (5) complaint (8) cramped (1) difficult (2) disappoint (11) disturbing (2) downfall (1) downside (1) dreadful (1) errors (3) expensive (6) flaws (4) frustrated (2) hard (3) horrible (1) ignored (2) issue (16) lack (1) letdown (1) loud (19) mediocre (1) mess (1) mistake (2) mold (1) negative (8) noise (64) noisy (6) outdated (2) pricey (2) problem (8) ridiculous (2) rock (2) shame (1) shock (1) sick (1) slow (1) smell (3) stale (1) tear (1) terrible (2) uncomfortable (3) unfortunate (3) unhelpful (1) worst (1) would have liked (1) wrong (4)

Issue

Appears in 17 comments.

The following words were used in comments with Issue:
hotel (3) much (2) need (2) never (2) noise (9) not (6) reviews (3) room (6)

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1. We voiced our concerns about all of these issues but with the noise we received a nice apology.

"Great Customer Service but Noisy facing Trade Street and the 14th Floor " Read full review on TripAdvisor 4/30/2012 Vote

2. I had several issues during my stay related to the thermostat and the internet.

"Add it to your list if you are Charlotte " Read full review on TripAdvisor 3/9/2012 Vote

3. My wife and I always travel with a sound machine since noise can be an issue at many inner-city hotels.

"Ritz Carlton at its Finest " Read full review on TripAdvisor 2/24/2012 Vote

4. This was our third visit to this hotel and we never have had an issue with noise (as mentioned in other reviews).

"Ritz Carlton at its Finest " Read full review on TripAdvisor 2/24/2012 Vote

5. This may be something to watch but it's not much of an issue now.

"Fantastic service " Read full review on TripAdvisor 1/5/2012 Vote

6. The only issue with room 1011 would be that if faces the Epic Center and the noise from there is major.

"Top notch service " Read full review on TripAdvisor 10/12/2011 Vote

7. There were two small issues: the room had an off-putting but not overwhelming odor and the HVAC would not cool the room to my desired temperature of 68 degrees.

"Nice City Hotel " Read full review on TripAdvisor 9/5/2011 Vote

8. The room and bathroom were roomy and enabled my wife and I to quickly dress for a night out without the usual coordination issues.

"Excellent Overnight Stay " Read full review on TripAdvisor 8/22/2011 Vote

9. Our suite was overlooking the EpiCentre but we did not have any issues with noise (as some other reviewers have mentioned).

"Visit Charlotte just to stay at this hotel! " Read full review on TripAdvisor 3/31/2011 Vote

10. I've witness workers being disrespected called colored n not n those words in front of me I would never stay here again they r very rude n every stay there different issues nothing I ever the same the look n items n the room is different everytime I don't like it full beddingIn tbe closet now where for me to hung my things just to much to write I think that need to fix some thing here or thay will be closing very soon sry westin is where I will stay from now on.

"Very unfair racist hotel " Read full review on TripAdvisor 2/28/2011 Vote