The Ritz-Carlton, Charlotte, Charlotte, Complain

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Rank

3rd

Out of 269

The Ritz-Carlton, Charlotte	Average Price: $434 Check Rates

Hotel Class:

201 East Trade Street

Charlotte, 28202 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.67

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (114)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) avoid (3) bad (9) big deal (1) complain (5) complaint (8) cramped (1) difficult (2) disappoint (11) disturbing (2) downfall (1) downside (1) dreadful (1) errors (3) expensive (6) flaws (4) frustrated (2) hard (3) horrible (1) ignored (2) issue (16) lack (1) letdown (1) loud (19) mediocre (1) mess (1) mistake (2) mold (1) negative (8) noise (64) noisy (6) outdated (2) pricey (2) problem (8) ridiculous (2) rock (2) shame (1) shock (1) sick (1) slow (1) smell (3) stale (1) tear (1) terrible (2) uncomfortable (3) unfortunate (3) unhelpful (1) worst (1) would have liked (1) wrong (4)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
noise (2)

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1. I travel a lot and have turned into sort of a diva, but I can't find a single thing to complain about at this hotel.

"Weekend in Charlotte " Read full review on TripAdvisor 4/4/2012 Vote

2. The only complain is the noise from the Club/Lounge nearby can get pretty loud, the noise level depends on which area of the building you are in.

"Best Ritz Carlton property and experience!!! " Read full review on TripAdvisor 2/4/2012 Vote

3. we were ignored until I went and complained to the general manager at which time someone came to our table and apologized for the 'miscommunication'.

"Disappointing Hotel Experience. " Read full review on TripAdvisor 1/24/2012 Vote

4. We are not ones to complain, but this was really bad.

"Great hotel, but be advised of noise " Read full review on TripAdvisor 1/24/2011 Vote

5. I found the mattress very soft and uncomfortable but as that is a matter of preference I can't really complain.

"Disappointing service " Read full review on TripAdvisor 8/17/2010 Vote