Hampton Inn Madison Square Garden, New York City, Complaint

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Rank

116th

Out of 676

Hampton Inn Madison Square Garden	Average Price: $353 Check Rates

Hotel Class:

116 West 31st Street

New York City, 10001 View map

2-Star Hotel Rank: 18 of 144
Average review rating: 3.96

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (9) , TripAdvisor (341) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
breakfast (2) complaints (16) hotel (3) much (2) new (2) room (6) shower (2) small (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint is that the pillows were not very comfortable.

"Good hotel in a convenient location " Read full review on TripAdvisor 3/22/2012 Vote

2. Ignore the small room complaints, seriously who goes to new york to sit in their room?? clean shower and comfy bed is all you need and we had both.

"Brilliant Staff, Great location " Read full review on TripAdvisor 2/14/2012 Vote

3. No complaints at all.

"Nice, clean hotel with very small rooms. Would stay again. " Read full review on TripAdvisor 12/5/2011 Vote

4. This isn't a complaint but you should know the rooms are small.

"Nice, clean hotel with very small rooms. Would stay again. " Read full review on TripAdvisor 12/5/2011 Vote

5. Breakfast isn't fabulous, but it IS free so no complaints here.

"Clean, comfortable, great service " Read full review on TripAdvisor 9/30/2011 Vote

6. However, we did mention our complaint to management and the money was refunded to our card promptly without much issue at all.

"Great value and room size for area; beware of giving debit card for "incidentals" " Read full review on TripAdvisor 5/23/2011 Vote

7. only real complaint is the lifts.

"First visit to NYC.. loved it! " Read full review on TripAdvisor 5/21/2011 Vote

8. It was solved very quickly so no complaints on that.

"Great value for money " Read full review on TripAdvisor 3/6/2011 Vote

9. Only complaint was that housekeeping forgot to replace our towels the first day.

"Great value for NYC! " Read full review on TripAdvisor 8/14/2010 Vote

10. No complaints.

"Good hotel, friendly and helpful staff " Read full review on TripAdvisor 3/1/2010 Vote