Hampton Inn Madison Square Garden, New York City, Complain

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Hampton Inn Madison Square Garden

OpinionWell
Rank

116th

Out of 676

Hampton Inn Madison Square Garden	Average Price: $353 Check Rates

Hotel Class:

116 West 31st Street

New York City, 10001 View map

2-Star Hotel Rank: 18 of 144
Average review rating: 3.96

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (9) , TripAdvisor (341) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (6) annoy (5) avoid (4) awful (3) bad (21) bare (2) bed bugs (5) broken (6) chipped (3) complain (13) complaint (9) cramped (14) difficult (4) dirty (5) disappoint (14) disgust (7) downside (4) dump (4) expensive (11) gross (3) hard (15) hardly (3) issue (13) lack (3) loud (13) lukewarm (3) mess (3) mistake (3) mold (3) nasty (3) negative (11) nightmare (4) noise (38) noisy (10) poor (4) problem (32) rock (5) rude (4) sad (3) shame (2) slow (24) smell (14) terrible (5) tiny (25) too small (6) unacceptable (4) unclean (3) uncomfortable (2) unfortunate (4) worst (8)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
cheap (2) clean (2) floor (2) great (2) hotel (5) location (3) management (3) never (2) room (4) sad (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. After a lot of complaining ( they said hotel was sold-out), and because it was their fault, manager got me another room.

"Always a safe bet, but... " Read full review on TripAdvisor 4/27/2012 Vote

2. Honestly I don't know what there could possibly be to complain about at the hotel.

"Love, Love, Love this hotel " Read full review on TripAdvisor 3/19/2012 Vote

3. Also, in terms of location, you can't complain either.

"Couldn't get better value for money if I tried!! " Read full review on TripAdvisor 3/7/2012 Vote

4. if we had to pay for it, i would complain about it ;) location is great, 10 minute walk to times square, metro less then 5 minutes and starbucks around the corner :) there is also a cheap store in front of the hotel to get some water or soda :) if i would go back to NY and this hotel would fit my budget, i would book it again :).

"Good hotel for it's price and location " Read full review on TripAdvisor 2/2/2012 Vote

5. when you were on time it was ok but when it was busy, you had the chance that lots of things were empty and it took a while to re fill it :) as young people, we didnt have anything to complain about it.

"Good hotel for it's price and location " Read full review on TripAdvisor 2/2/2012 Vote

6. However, knowing that this is New York City, I cannot complain.

"A great place to stay! " Read full review on TripAdvisor 10/20/2011 Vote

7. When we arrived they had over booked and given away our room, We complained over the phone to no avail.

"Have seen better back-packers - give this a miss " Read full review on TripAdvisor 6/9/2011 Vote

8. What's sad is that when I wanted to complain about my entire stay, there was never a manager on duty.

"Rooms not ready, no air cond in the lobby, no bellhop service, never a manager on duty, and sheets smell like genitalia! " Read full review on TripAdvisor 9/7/2010 Vote

9. What's sad is that when I wanted to complain about my entire stay, there was never a manager on duty.

"Rooms not ready, no air cond in the lobby, no bellhop service, never a manager on duty, and sheets smell like genitalia! " Read full review on TripAdvisor 9/7/2010 Vote

10. The next day when I complained about it, I spoke with Chrisitine, whom has got to be the worst front desk agent in the world.

"Hampton Inn I Don't Care " Read full review on TripAdvisor 6/22/2010 Vote