Peninsula New York City, New York City, Problem

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Rank

114th

Out of 676

Peninsula New York City	Average Price: $860 Check Rates

Hotel Class:

700 Fifth Avenue at 55th Street

New York City, 10019 View map

5-Star Hotel Rank: 10 of 29
Average review rating: 4.29

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (41) , Travelocity (4) , TripAdvisor (184) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) a bit small (2) annoy (1) avoid (4) awful (2) awkward (1) bad (4) badly (2) claustrophobic (2) complain (4) complaint (6) cramped (3) dated (3) difficult (6) disappoint (23) downside (3) expensive (12) flaws (2) hard (10) hardly (3) issue (8) itchy (1) lack (11) mediocre (2) mistake (4) negative (2) overpriced (4) poor (6) pricey (9) problem (18) ridiculous (2) robbed (1) rude (2) sad (3) shabby (2) shame (6) shock (2) slow (2) smell (2) sub par (2) terrible (2) tiny (6) ugly (2) unacceptable (2) uncomfortable (1) unfortunate (5) unhelpful (3) unsure (1) worst (1) wrong (5)

Problem

Appears in 18 comments.

The following words were used in comments with Problem:
bill (2) desk (3) hotel (3) never (3) normal (2) not (3) staff (2) well (2)

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1. Not a problem, we just had our carryons and we did not want to wait for the staff to bring them up, but someone should have asked.

"Outstanding location " Read full review on TripAdvisor 5/5/2012 Vote

2. The problem was that we were directly above the front entrance - very gloomy outlook.

"Request a high floor " Read full review on TripAdvisor 9/3/2011 Vote

3. On check out, there were problems with our billing that I took issue with.

"How Absolutely Insulting " Read full review on TripAdvisor 7/28/2011 Vote

4. Despite being located right off Fifth Avenue, with thousands of cabs whirring by, having the bellmen actually secure you one can be a problem.

"Don't stay here based upon the name " Read full review on TripAdvisor 4/16/2011 Vote

5. Again, I had to contact a manager to solve the problem.

"Just OK " Read full review on TripAdvisor 12/4/2010 Vote

6. I called the front desk to tell them about the hot water problem, again, and was asked if I wanted to 'shower in another room' .

"A cold shower " Read full review on TripAdvisor 4/12/2010 Vote

7. There are a lot of business people at the hotel but it was never a problem for us.

"great hotel with the best breakfast! " Read full review on TripAdvisor 3/25/2010 Vote

8. We like to watch televisions and ride elliptical machines and the number of hotel gyms around the world who have sub-standard equipment or audio-visual problems is astonishing.

"Luxury in New York " Read full review on TripAdvisor 1/10/2010 Vote

9. The second night we decided that something must be wrong and called the front desk to which they immediately sent someone to fix the problem.

"Nice hotel " Read full review on Expedia 12/15/2009 Vote

10. While we were checking out I overheard a staff person at the front desk try to get a new chair for a guest because he had back problems.

"Lovely and Posh " Read full review on TripAdvisor 11/1/2009 Vote