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Rank
12th
Out of 267

Edgewater Hotel

Average Price: $140  
 
Hotel Class:
2411 Alaskan Way
Seattle, 98121 View map  
5-Star Hotel Rank: 3 of 7
Average review rating: 3.91
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (86) , MyTravelGuide (620) , Priceline (901) , Travelocity (10) , TripAdvisor (721) , YahooTravel (60)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfriendly
Appears in 15 comments. 
The following words were used in comments with Unfriendly:
busy (2)   desk (4)   friendly (2)   guest (2)   helpful (3)   hotel (2)   noisy (2)   not (6)   personable (2)   room (4)   rude (3)   service (2)   shuttle (2)   small (2)   staff (5)   train (2)    
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1. In all fairness, this was the third of July and the hotel appeared very busy but we experienced an unfriendly front desk clerk who could not give our family two rooms next to one and other.
"Miserable experience :-( " Read full review on TripAdvisor   7/5/2011 Vote      
2. The front desk people are unfriendly and rude.
"Not worth the money " Read full review on TripAdvisor   5/7/2011 Vote      
3. unfriendly receptionist, very uncomfortable beds, location not ideal due to trains.
"Beautiful lobby. " Read full review   6/10/2010 Vote      
4. Honestly though, I just don't get why this hotel has such a fancy rep? The people working the desk were not very friendly (they weren't unfriendly) but barely took the time to smile or greet me upon check in.
"What's all the fuss about? " Read full review on TripAdvisor   3/26/2010 Vote      
5. unfriendly and not knowledgeable staff.
"The restaurant was excellent for both breakfast and lunch. " Read full review   3/26/2010 Vote      
6. The check in person was a little unfriendly and showed an attitude.
"The location and room quality was excellent. " Read full review   1/25/2010 Vote      
7. In the lobby I heard other guests comment on how rude and unfriendly the staff was as well.
"Beautiful Hotel. Rude employees " Read full review on Expedia   1/13/2010 Vote      
8. The guest relations person was nice enough most of the time, but he thought that he needed our undivided attention while he was helping me and when I received a call from my doctor during his help, he became very unfriendly and didn't want to help further.
"Good name for a good hotel " Read full review   8/21/2009 Vote      
9. Check-in was efficient (not super friendly, but not unfriendly) and our room was on the ground floor.
"Not as bad as the reviews! But make sure you get the right price! " Read full review on TripAdvisor   7/7/2009 Vote      
10. I was met with very unfriendly front desk attendants, rude and lacking customer service.
Read full review on MyTravelGuide   9/10/2008 Vote      
   
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