Residence Inn Seattle Downtown/Lake Union, Seattle, Complain

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OpinionWell
Rank

17th

Out of 267

Residence Inn Seattle Downtown/Lake Union	Average Price: $129 Check Rates

Hotel Class:

800 Fairview Avenue North

Seattle, 98109 View map

3-Star Hotel Rank: 4 of 72
Average review rating: 4.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Travelocity (5) , YahooTravel (8) , Priceline (134) , MyTravelGuide (236) , TripAdvisor (238) , Expedia (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 6 comments.

The following words were used in comments with Complain:

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1. I complained to the staff about it after the first night, they were sympathetic and compensated us the parking fees (we were staying on Marriott Reward points) and were offered a different room but we didn't want to bother with all our stuff laid out.

"Uncomfortably soft bed but generally okay stay " Read full review on TripAdvisor 10/25/2011 Vote

2. After our long trip to get there, we were just too tired to complain.

"After reading previous reviews, guess I expected a palace- still, it was very nice. " Read full review on TripAdvisor 1/26/2011 Vote

3. We were not the only ones to complain about this.

"Nice Place - Terrible Service " Read full review on TripAdvisor 10/18/2010 Vote

4. (2) After numerous calls to the management to complain about the way we were treated and after receiving no response, we called Marriott customer service.

"Nice Place - Terrible Service " Read full review on TripAdvisor 10/18/2010 Vote

5. The only thing one might complain about was the CFL light in the bathroom took quite awhile to get bright enough to see.

"More than we expected! " Read full review on TripAdvisor 4/20/2010 Vote

6. But the hotel took care of it as soon as I complained (though others must have complained as well).

Read full review on MyTravelGuide 3/29/2007 Vote