5. While reading the most recent reviews on Summer Bay LV I was wondering why this Cyndi Rieger Director of Sales or anyone else for that matter never contacted or called me during my visit Aug 29 to sept 6 2010--I am an owner and left a list of repaires that needed to be done --nothing--I was told housekeeping would be in Thursday--no one showed up --I reported it fri--still no call back--The pool was so filthy with a scum and grease line on the top tiles--several guests complained about the volume of music at the pool and the dirty tiles--the fellow bringing towels etc was right on top of it and the pool company DESERT OASISS was scubbing it the next day--NOT a good job but better than it was--Having a conversation with the Pool company employee --he said he scrubs it twice a week--NOT true--Time for a New maintance company--SO I would be very interested to see if anyone CALLS or EMails me back.