Summer Bay Resorts Las Vegas Desert Club, Las Vegas, Complain

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Rank

31st

Out of 481

Summer Bay Resorts Las Vegas Desert Club	Average Price: $101 Check Rates

Hotel Class:

3950 Koval Lane

Las Vegas, 89109 View map

3-Star Hotel Rank: 7 of 92
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (27) , TripAdvisor (307)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (7) avoid (8) awful (3) bad (37) big deal (5) broken (8) complain (18) complaint (11) dated (3) difficult (5) dirty (14) disappoint (16) disgust (3) downside (8) expensive (6) filthy (7) frustrated (3) gross (6) hard (18) hardly (6) horrible (3) inconvenient (7) issue (31) lack (7) loud (9) mad (5) mess (4) misleading (3) negative (16) nightmare (4) noise (31) noisy (10) outdated (6) overpriced (3) poor (7) problem (58) ridiculous (6) rock (7) rude (3) scary (3) shabby (6) shock (3) slow (5) smell (4) too small (3) uncomfortable (10) unfortunate (10) worn (7) worst (6) wrong (5)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
bed (2) better (2) clean (3) company (3) liked (2) never (2) new (3) not (4) pool (5) reviews (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But I have little empathy for people that accept the perk and then complain about the presentation after-the-fact.

"Nice family oriented place, decent location, a few annoyances " Read full review on TripAdvisor 2/24/2012 Vote

2. I'm German and as everybody know Germans will always look for complains ;-)Sure the was a cabinet door that could close better, but this place was so clean that you really had to search for items that evidently show that it was used more than once.

"Excellent clean and very good value for money " Read full review on TripAdvisor 12/17/2011 Vote

3. If I had to find one negative to say about staying here it would be to complain about the 2 families with noisy running kids that stayed in the unit above us.

"Better than expected. " Read full review on TripAdvisor 11/9/2011 Vote

4. I didn't bother complaining because I was only spending a few hours sleeping there, but I'm sure they would have sent someone to make it right.

"Spacious, inexpensive, close to Strip " Read full review on TripAdvisor 10/2/2011 Vote

5. And for the price you pay to be so close to the strip, can you really complain? If you think you might luck into one of the nice owner's units with the flat screen TVs and granite countertops, you won't, so get your expectations straight.

"A great stay, if your expectations are correct. " Read full review on TripAdvisor 9/18/2011 Vote

6. For those who complained about the 'unfinished' they apparently havent been to VEGAS.

"love this place!!! " Read full review on TripAdvisor 9/8/2011 Vote

7. People complain about the construction and wi-fi, we never had any issues.

"Excellent stay in Vegas " Read full review on TripAdvisor 6/24/2011 Vote

8. What is this???? MISLEADING INFO SO YOU CAN BUY AND LATER YOU CANNOT FIND A SOUL TO COMPLAIN.

"DONT EVEN LISTEN TO WHAT THEY SAY " Read full review on TripAdvisor 5/30/2011 Vote

9. We had two condo's on unit 15 on the 2nd floor, both beautiful/clean honestly nothing to complain about.

"Wonderful/lovely/relaxing/spotlessly clean! " Read full review on TripAdvisor 5/7/2011 Vote

10. The clients were not too happy and said they would contact management to complain.

"Everything was great except the service........... " Read full review on TripAdvisor 4/27/2011 Vote