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Rank
8th
Out of 41

Aston Aloha Beach Hotel formerly ResortQuest

Average Price: $126  
 
Hotel Class:
3-5920 Kuhio Highway
Kapaa, 96746 View map  
2-Star Hotel Rank: 3 of 7
Average review rating: 3.49
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (64) , MyTravelGuide (111) , Travelocity (17) , TripAdvisor (287) , YahooTravel (23)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 60 comments. 
The following words were used in comments with Problem:
beach (4)   cares (3)   desk (5)   good (4)   helpful (5)   hotel (15)   insects (4)   liked (4)   lobby (4)   location (3)   most (4)   nice (3)   night (5)   noise (4)   not (13)   park (4)   recommend (3)   resort (3)   room (14)   staff (6)    
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1. Yet I didn't enjoy as much as a visit a few years back: there was no bedroom door, so lights in both rooms woke up people in the other location; living room phone could not direct dial the front desk- after a call they said should take care of the problem, it still didn't; a new $10/day 'Daily Amenities Charge' for coffee, soap/lotion/shampoo, etc (you can request to not be assessed this DAC); my step-father commented that the fitness center had mostly rusty and non-functional machines; finally I was prepared for no Wifi except in the lobby, but didn't count on almost non-existent broadband coverage from both my phone (Sprint) and tablet (Verizon).
"good value " Read full review on TripAdvisor   5/11/2012 Vote      
2. Upon arrival the hotel seemed quite nice but as time went on problems kept adding up.
"Better options " Read full review on TripAdvisor   5/10/2012 Vote      
3. Recommended good resturants and gave us names to help us resolve problems with a helicopter tour.
"Great Staff, Nice grounds, OK room " Read full review on TripAdvisor   2/26/2012 Vote      
4. I don't have much of a problem with that as it is a very humid environment here and the hotel is right by the ocean.
"Nice Grounds, terrible room " Read full review on TripAdvisor   7/22/2011 Vote      
5. We had 2 problems during our stay.
"Great Location and Management is trying......... " Read full review on TripAdvisor   6/15/2011 Vote      
6. The front desk people were always helpful and took care of the problems promptly.
"Great Location and Management is trying......... " Read full review on TripAdvisor   6/15/2011 Vote      
7. Staying at hotel for one night, arriving late, I can understand that nothing can be done (immediately), what worries me is that reading now 5 pages of feedbacks and management responses that problems seem to continue or at least known.
"Best at hotel: staff " Read full review on TripAdvisor   5/27/2011 Vote      
8. Of course, it can be that problem has been taken care of.
"Best at hotel: staff " Read full review on TripAdvisor   5/27/2011 Vote      
9. We stayed here in early March after leaving a hotel in the area due to problems with the hotel .
"Great Value! Great Location! Economical! " Read full review on TripAdvisor   3/16/2011 Vote      
10. I'm sure the management is fully aware of this and they seem to make up for it by responding expediently to any problems.
"The place is dated, but clean and the price is right " Read full review on TripAdvisor   2/20/2011 Vote      
   
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